fix problems on Project Entropy [android]

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—— Run into issues on Project Entropy? Get help pending when official support gets back to you!

Project Entropy
Info:
company: FunPlus International AG
: support@funplus.com
: entropy.funplus.com
: Bahnhofstrasse 2，6300 Zug, Switzerland
Chat with our AI-based Project Entropy Support
   Hello! How can I assist you?  

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Gameplay issue

Lack of unique gameplay

Fix: Explore different game modes or challenges within the game that you might not have tried yet. Sometimes, unique gameplay elements are hidden... ⇲

No guidance on hero and vehicle matching

Fix: Experiment with different hero and vehicle combinations to see which ones work best together. Take note of any synergies or bonuses that occ... ⇲

Boring gameplay with no challenge

Fix: Set personal challenges or goals to make the game more engaging. For example, try completing missions with specific restrictions or using on... ⇲

Poor RNG mechanics

Fix: Focus on strategies that minimize reliance on RNG, such as improving your skills or optimizing your team composition. OR Participate in e... ⇲

Linear gameplay with auto-resolved combat

Fix: Engage in manual combat whenever possible to add more depth and strategy to the gameplay. OR Set personal challenges or restrictions duri... ⇲

Low drop rates for essential items

Fix: Participate in events or missions that offer higher drop rates or guaranteed rewards for essential items. OR Focus on optimizing your gam... ⇲

No rewards for winning seasons

Fix: Set personal goals or challenges for each season to maintain motivation and engagement, even without official rewards. OR Participate in... ⇲
 
Bugs issue

Tutorial bugs prevent progression

Fix: Restart the tutorial from the beginning if possible. This can sometimes resolve issues where the tutorial gets stuck or doesn't progress.... ⇲

Mission bugs prevent progression

Fix: Restart the mission or level where the bug occurs. This can sometimes resolve issues that prevent progression. OR Clear the app cache to... ⇲

Misleading features not present in-game

Fix: Review any in-game announcements or patch notes to see if the features were removed or altered. Sometimes features are changed or delayed in... ⇲
 
Payments issue

Heavy pay-to-win mechanics

Fix: Focus on optimizing your gameplay strategy to maximize your progress without spending money. This includes efficient resource management and... ⇲

Delays in upgrades to encourage purchases

Fix: Plan your upgrades strategically to minimize downtime. Start upgrades before you log off or during periods when you won't be playing. OR... ⇲
 
Slow issue

Game lags significantly

Fix: Lower the graphics settings within the game. Go to the game settings menu and reduce the graphics quality to improve performance. OR Clos... ⇲
 
Support issue

Nonresponsive customer service

Fix: Since contacting customer service is not an option, try to resolve issues using online resources such as forums, FAQs, or community groups w... ⇲

Non-functional customer support

Fix: Seek help from online communities or forums where other players might have encountered and solved similar issues. OR Use any available in... ⇲
 
UI issue

Lack of tooltips for facilities

Fix: Experiment with the facilities to learn their functions and effects. Take notes on what each facility does to build your own reference guide... ⇲
 
Updates issue

Game-breaking issues after updates

Fix: Clear the app cache and data to resolve any issues caused by corrupted files during the update. Go to Settings > Apps > Project Entropy > St... ⇲
 
Login issue

Account lock-up during login

Fix: Ensure you are entering the correct login credentials. Double-check your username and password for any typos. OR Try resetting your passw... ⇲
 
Account issue

Multiple login and purchase issues

Fix: Ensure your internet connection is stable and strong, as connectivity issues can cause login and purchase problems. OR Clear the app cach... ⇲
 
Ads issue

Misleading advertisements

Fix: Focus on the actual gameplay experience rather than expectations set by advertisements. Adjust your expectations based on in-game content.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
63.2%

Bad experience
31.1%

Neutral
5.7%

~ from our NLP analysis of 55,840 combined software ratings.

 Private Data Project Entropy collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. pair with Bluetooth devices
  8. full network access
  9. change your audio settings
  10. run at startup
  11. control vibration
  12. prevent device from sleeping
  13. read Google service configuration
  14. receive data from Internet

  Cost of Subscriptions
  1. $0.49 - $214.99 per item