Fix LEGO errors on android

  LEGO System A/S Aastvej 1 DK-7190 Billund
I have a problem with LEGO
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Screen
Black screen after pressing start

🛠️ 1. Force stop the app: Go to Settings > Apps > LEGO > Force Stop. Then reopen the app to see if it r... show fix »
 
Loading
Slow loading instructions

🛠️ 1. Ensure a stable internet connection: Check your Wi-Fi or mobile data connection. A weak connectio... show fix »
 
Slow
Lag during usage

🛠️ 1. Restart the app: Close the app completely and reopen it to refresh its performance. 2. Clear cac... show fix »
 
Support
No paper instructions included

🛠️ 1. Access digital instructions: Open the LEGO app and navigate to the instructions section to find d... show fix »
 
UI
Unintuitive navigation

🛠️ 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layo... show fix »
 
Storage
Large app size

🛠️ 1. Clear cache regularly: Go to Settings > Apps > LEGO > Storage > Clear Cache to free up space. 2.... show fix »
 
Registration
Requires character registration to access instructions

🛠️ 1. Create an account: Follow the prompts in the app to create a character registration account, whic... show fix »
 
Compatibility
Inconsistent performance across devices

🛠️ 1. Check device compatibility: Ensure your device meets the app's minimum requirements listed on the... show fix »
App lacks cross-platform compatibility

🛠️ 1. Use the app on supported devices: Check the app's compatibility list and use it on devices that s... show fix »
 
Glitches
Random course display instead of set collection

🛠️ 1. Check app settings: Look for any settings related to display preferences and adjust them accordin... show fix »
 
Network
Bluetooth connectivity issues

🛠️ 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Restar... show fix »
 
Battery
App drains device battery quickly

🛠️ 1. Limit background activity: Go to Settings > Apps > LEGO > Battery and select 'Restrict background... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
LEGO System A/S
Email:
  LEGO.Apps.Play.Store@LEGO.com
Website:
🌐 www.lego.com
Terms/Privacy:
⚔️ https://www.lego.com/legal/notices-and-policies/privacy-policy
 Private Data LEGO collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. take pictures and videos
  5. view network connections
  6. pair with Bluetooth devices
  7. access Bluetooth settings
  8. full network access

 Breakdown of Software Ratings
Positive experience
84.9%

Negative experience
11.2%

Neutral
3.9%

~ from our NLP analysis of 41,779 combined software ratings.