fix problems on Pak Identity [android]

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—— Run into issues on Pak Identity? Get help pending when official support gets back to you!

Pak Identity
Info:
company: National Database & Registration Authority
: mobile.android@nadra.gov.pk
Chat with our AI-based Pak Identity Support
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Bugs issue

Features are broken or useless

Fix: Identify specific features that are not working. For each feature, try restarting the app or your device to see if that resolves the issue.... ⇲

Invalid character errors for contact numbers

Fix: Double-check the format of the contact number you are entering. Ensure it follows the required format (e.g., including country code) without... ⇲

Non-functional application processing

Fix: Check your internet connection to ensure it is stable. A poor connection can lead to issues with application processing. OR Try restartin... ⇲

Poor error handling

Fix: Take note of any error messages you receive and try to troubleshoot based on those messages. Searching online for specific error codes can p... ⇲

Lack of appropriate error messages

Fix: When encountering vague error messages, try to document the steps leading up to the error. This can help you identify patterns and potential... ⇲
 
Support issue

Customer support is non-existent

Fix: Utilize online forums or community groups related to Pak Identity. Other users may have experienced similar issues and can provide solutions... ⇲
 
Privacy issue

Unnecessary data requests

Fix: Review the permissions the app is requesting. Go to Settings > Apps > Pak Identity > Permissions and disable any that seem excessive or unne... ⇲
 
Security issue

Fingerprint verification fails

Fix: Ensure that your fingerprints are registered correctly in your device settings. Go to Settings > Security > Fingerprint and re-register your... ⇲

Limited fingerprint attempts

Fix: If you reach the limit of fingerprint attempts, wait for a while before trying again. This is often a temporary lockout for security reasons... ⇲

Pak Identity does not recognize fingerprints

Fix: Re-register your fingerprints in your device settings. Go to Settings > Security > Fingerprint and delete the old fingerprints before adding... ⇲
 
Crashes issue

Pak Identity crashes during verification

Fix: Try clearing the app's cache and data. Go to Settings > Apps > Pak Identity > Storage > Clear Cache and Clear Data. This can help resolve cr... ⇲
 
Settings issue

No option for phone fingerprint scanning

Fix: If the app does not support phone fingerprint scanning, consider using the app's alternative verification methods, such as PIN or password,... ⇲

No cancellation option for incomplete applications

Fix: If you cannot cancel an application, try to contact support through any available channels or forums to see if others have found a workaroun... ⇲

Inability to delete existing applications

Fix: If you cannot delete an application, check if there is an option to archive or hide it instead, which may serve a similar purpose. OR Con... ⇲
 
Uploads issue

Inability to upload photos

Fix: Ensure that the app has the necessary permissions to access your device's storage. Go to Settings > Apps > Pak Identity > Permissions and en... ⇲
 
Login issue

Locked out after multiple attempts

Fix: Wait for a specified period before trying to log in again. This is often a security measure to prevent unauthorized access. OR If you hav... ⇲
 
Customization issue

No option to edit applications

Fix: If you need to make changes to an application, check if there is a 'Save Draft' option that allows you to save your progress and return late... ⇲
 
Network issue

Network instability errors

Fix: Switch to a different Wi-Fi network or use mobile data to see if the issue persists. Sometimes, network-specific issues can cause instabilit... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Check if the app is updated to the latest version on all devices. Go to the Google Play Store and look for updates. OR If performance var... ⇲
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 what users are saying
Bad experience
69.7%

Good experience
29.9%

Neutral
0.0%

~ from our NLP analysis of 12,037 combined software ratings.

 Private Data Pak Identity collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. full network access
  9. run at startup
  10. control vibration
  11. prevent device from sleeping
  12. download files without notification
  13. receive data from Internet