fix problems on VooV Meeting [android]

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—— Run into issues on VooV Meeting? Get help pending when official support gets back to you!

VooV Meeting
Info:
company: Tencent Mobility Limited
: info@voovmeeting.com
: 4/F,Nanxinnanyi Road,Feiyada Building,Nanshan District
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Audio issue

Audio issues

Fix: 1. Check your device's volume settings and ensure that the volume is turned up and not muted. 2. Use headphones or earphones to see if the i... ⇲
 
Video issue

Video not displaying

Fix: 1. Check if the camera is enabled in the app settings. Go to Settings > Apps > VooV Meeting > Permissions and ensure the camera permission i... ⇲
 
Messages issue

Chat messages not sent

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue resolves. 2. Restart the app to cl... ⇲
 
Screen issue

Screen sharing not working

Fix: 1. Ensure that the app has the necessary permissions to capture and display your screen. Go to Settings > Apps > VooV Meeting > Permissions... ⇲
 
Network issue

Network errors

Fix: 1. Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists. 2. Restart your router if you are u... ⇲
 
Registration issue

Verification system problems

Fix: 1. Ensure that you are entering the correct verification code. Double-check for any typos or errors. 2. If you are not receiving the verific... ⇲
 
Compatibility issue

Limited participant capacity

Fix: 1. Consider scheduling multiple sessions if the participant limit is reached. 2. Use breakout rooms if the feature is available to manage sm... ⇲
 
Uploads issue

File sharing not available

Fix: 1. Use alternative methods to share files, such as email or cloud storage services like Google Drive or Dropbox. 2. Share links to files ins... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: 1. Clear the app cache and data by going to Settings > Apps > VooV Meeting > Storage > Clear Cache and Clear Data. 2. Restart your device to... ⇲
 
UI issue

User interface issues

Fix: 1. Familiarize yourself with the app's interface by exploring all the features and settings. 2. Check for any app updates that might improve... ⇲
 
Features issue

No recording feature

Fix: 1. Use a third-party screen recording app to capture the meeting. Ensure that you have permission from all participants before recording. 2.... ⇲
 
Loading issue

Chat not loading on mobile

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue resolves. 2. Restart the app to cl... ⇲
 
Customization issue

Character limit for name change

Fix: 1. Use abbreviations or initials to fit within the character limit. 2. Prioritize the most important parts of your name or title to ensure c... ⇲
 
Security issue

Puzzle verification errors

Fix: 1. Ensure that you are completing the puzzle correctly and within the time limit. 2. If the puzzle is not loading properly, restart the app... ⇲
 
Battery issue

Background activity drains battery

Fix: 1. Limit the app's background activity by going to Settings > Apps > VooV Meeting > Battery > Background Activity and restrict it. 2. Close... ⇲
 
Privacy issue

Forced phone number requirement

Fix: 1. Use a secondary phone number or a virtual phone number service if you are uncomfortable using your primary number. 2. Check if the app al... ⇲
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 what users are saying
Bad experience
56.9%

Good experience
39.4%

Neutral
2.8%

~ from our NLP analysis of 7,838 combined software ratings.

 Private Data VooV Meeting collects from your Android
  1. retrieve running apps
  2. read calendar events plus confidential information
  3. add or modify calendar events and send email to guests without owners' knowledge
  4. read your contacts
  5. approximate location (network-based)
  6. precise location (GPS and network-based)
  7. directly call phone numbers
  8. read phone status and identity
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. record audio
  13. view Wi-Fi connections
  14. view network connections
  15. pair with Bluetooth devices
  16. access Bluetooth settings
  17. change network connectivity
  18. full network access
  19. change your audio settings
  20. reorder running apps
  21. draw over other apps
  22. control vibration
  23. prevent device from sleeping

  Cost of Subscriptions
  1. $14.99 - $149.00 per item