fix problems on Comera [android]

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Comera - Video Calls & Chat
Info:
company: Comera Technology LLC
: info@mycomera.com
: mycomera.com
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Syncing issue

contacts not showing up

Fix: Ensure that the contacts are synced properly. Go to Settings > Accounts > Google > Account sync and make sure Contacts is enabled. OR Try... ⇲

contacts not deletable

Fix: Check if the contacts are synced from a cloud service. If so, delete them from the cloud service instead of the app. OR Try restarting th... ⇲
 
Security issue

Comera closes due to false root detection

Fix: Check if any root management apps are installed and disable them temporarily to see if the issue resolves. OR Reboot the device in safe m... ⇲
 
Network issue

frequent call drops

Fix: Switch to Airplane mode for a few seconds and then turn it off to reset the network connection. OR Check for network coverage in your are... ⇲

high data usage

Fix: Limit background data usage for the app. Go to Settings > Apps > Comera > Data usage and restrict background data. OR Use Wi-Fi whenever... ⇲

calls randomly hang up

Fix: Check for any call barring settings that may be enabled. Go to Phone app > Settings > Call settings and ensure call barring is disabled. O... ⇲

constant disconnects

Fix: Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists. OR Restart your router or modem if... ⇲

incoming calls not reflecting

Fix: Check if Do Not Disturb mode is enabled. Go to Settings > Sound > Do Not Disturb and disable it if necessary. OR Ensure that the app has... ⇲

unable to answer incoming calls

Fix: Check if the app has permission to manage calls. Go to Settings > Apps > Comera > Permissions and enable Call permissions. OR Restart you... ⇲

calls go blank unexpectedly

Fix: Check for any software updates and install them. Go to Settings > About Phone > Software Update. OR Reset app preferences. Go to Settings... ⇲

constant disconnects during calls

Fix: Check your network signal strength and switch to a different network mode if necessary. OR Reset network settings. Go to Settings > Syste... ⇲
 
Audio issue

auto-muting during calls

Fix: Check if the phone's microphone is obstructed or dirty. Clean the microphone area gently with a soft cloth. OR Disable any noise cancella... ⇲

echoes during calls

Fix: Try using a different headset or speaker to see if the issue persists, as it may be hardware-related. OR Adjust the volume levels during... ⇲

double voice during calls

Fix: Check if the phone is using a speakerphone or Bluetooth device and switch to the handset to see if the issue resolves. OR Restart the app... ⇲

muffled speech

Fix: Ensure that the microphone is not covered or obstructed. Remove any cases or screen protectors that may block the mic. OR Test the microp... ⇲

distorted voice

Fix: Check your internet connection for stability. Switch between Wi-Fi and mobile data to see if the quality improves. OR Try using a differe... ⇲

lagging during calls

Fix: Close any background applications that may be using bandwidth or processing power. Go to Settings > Apps > Running Apps and close unnecessar... ⇲

voice call issues when minimized

Fix: Check if battery optimization is affecting the app. Go to Settings > Battery > Battery optimization and exclude Comera from optimization.... ⇲

voice call issues with screen lock

Fix: Disable any battery-saving modes that may restrict app functionality when the screen is locked. OR Check if the app has permission to run... ⇲

poor call quality

Fix: Test your internet connection speed using a speed test app. If the speed is low, consider switching networks or locations. OR Try using a... ⇲
 
Messages issue

inability to forward messages

Fix: Ensure that the app has the necessary permissions to access your messages. Go to Settings > Apps > Comera > Permissions and enable all relev... ⇲
 
Slow issue

slow performance when sending messages

Fix: Clear the app cache to improve performance. Go to Settings > Apps > Comera > Storage > Clear Cache. OR Check your internet connection and... ⇲
 
Login issue

unable to receive OTP

Fix: Ensure that your phone number is correctly registered with the service sending the OTP. Double-check the number in your account settings.... ⇲
 
Crashes issue

Comera unexpectedly terminates

Fix: Update the app to the latest version available in the Play Store to fix any bugs that may cause crashes. OR Uninstall and reinstall the a... ⇲

crashes during video calls

Fix: Ensure that your device meets the app's system requirements for video calls. Check for updates to the app and your device's OS. OR Clear... ⇲

Comera crashes during video calls

Fix: Clear the app cache and data. Go to Settings > Apps > [App Name] > Storage > Clear Cache and Clear Data. OR Ensure your device meets the... ⇲
 
Loading issue

Comera not opening

Fix: Restart your device to clear any temporary glitches that may prevent the app from opening. OR Check for updates in the Play Store and ins... ⇲

Comera fails to open

Fix: Clear the app cache and data. Go to Settings > Apps > [App Name] > Storage > Clear Cache and Clear Data. OR Reboot your device to refresh... ⇲
 
Notifications issue

missing call notifications

Fix: Check the app notification settings. Go to Settings > Apps > Comera > Notifications and ensure notifications are enabled. OR Clear the ap... ⇲
 
Support issue

poor customer service

Fix: Utilize online forums or community support for user-generated solutions and tips. OR Refer to the app's FAQ section for common issues and... ⇲
 
Freezing issue

Comera not responding

Fix: Force stop the app and restart it. Go to Settings > Apps > Comera > Force Stop, then reopen the app. OR Reboot your device to clear any t... ⇲
 
Video issue

video stops during calls

Fix: Check your internet connection for stability. Switch between Wi-Fi and mobile data to see if the issue improves. OR Close other apps that... ⇲
 
Registration issue

unable to register

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data if necessary. OR Check if the app requires any specifi... ⇲
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 what users are saying
Good experience
75.9%

Bad experience
17.8%

Neutral
5.8%

~ from our NLP analysis of 24,822 combined software ratings.

 Private Data Comera collects from your Android
  1. read your own contact card
  2. read calendar events plus confidential information
  3. add or modify calendar events and send email to guests without owners' knowledge
  4. read your contacts
  5. modify your contacts
  6. approximate location (network-based)
  7. precise location (GPS and network-based)
  8. read phone status and identity
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. record audio
  13. view Wi-Fi connections
  14. view network connections
  15. pair with Bluetooth devices
  16. disable your screen lock
  17. full network access
  18. change your audio settings
  19. run at startup
  20. reorder running apps
  21. control vibration
  22. prevent device from sleeping
  23. read Google service configuration
  24. receive data from Internet