Fix Instagram errors on android

  Facebook, Inc. 1601 Willow Rd Menlo Park, CA 94025 United States
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Video
Video resets to beginning when screen turns off

🛠️ Try using the 'Keep Screen On' feature in your device settings or a third-party app to prevent the s... show fix »
 
UI
Inconsistent tap to pause feature on reels

🛠️ Ensure your app is updated to the latest version, as updates often fix bugs related to features. O... show fix »
Unable to see comments on posts

🛠️ Refresh the app by pulling down on the feed to reload content, which may resolve temporary loading i... show fix »
Cannot swipe to last photo in multi-photo posts

🛠️ Try closing and reopening the app to reset the swipe functionality. OR Ensure your app is updated... show fix »
Auto-refresh on feed causing issues

🛠️ Turn off background app refresh for Instagram by going to Settings > Apps > Instagram > Data Usage a... show fix »
Inability to pause videos without holding phone

🛠️ Use a stylus or a small object to press the pause button without holding the phone. OR Try using... show fix »
 
Slow
Slow loading times for tagging locations

🛠️ Clear the app cache by going to Settings > Apps > Instagram > Storage > Clear Cache to improve loadi... show fix »
 
Bugs
Snooze feature for suggested content not working

🛠️ Check if the snooze feature is enabled in your settings by going to Settings > Account > Suggested C... show fix »
Incorrect message count displayed

🛠️ Log out of your account and log back in to refresh the message count display. OR Clear the app ca... show fix »
Old posts reappearing in feed

🛠️ Refresh your feed by pulling down to reload content, which may resolve temporary display issues. O... show fix »
 
Uploads
Landscape photos change to portrait format upon upload

🛠️ Before uploading, crop your photos to a square format using a photo editing app to maintain the aspe... show fix »
Stories disappearing when posting

🛠️ Ensure you have a stable internet connection while posting stories to avoid interruptions. OR Try... show fix »
Multiple photo uploads changing aspect ratio

🛠️ Edit your photos to a consistent aspect ratio before uploading to maintain uniformity. OR Use the... show fix »
 
Settings
Default sharing to Facebook prompt

🛠️ Go to Settings > Account > Linked Accounts and unlink Facebook if you do not want to share posts aut... show fix »
 
Ads
Ads and irrelevant posts in feed

🛠️ Use the 'Hide Ad' option on ads you find irrelevant to help Instagram learn your preferences. OR... show fix »
 
Permissions
Restrictions on certain videos

🛠️ Check your internet connection and try again, as restrictions may be temporary due to network issues... show fix »
 
Messages
Missing chat messages

🛠️ Refresh your chat by pulling down on the chat screen to reload messages. OR Log out and log back... show fix »
 
Audio
Audio controls glitch

🛠️ Restart the app to reset audio controls and check if the issue persists. OR Check your device's a... show fix »
 
Crashes
Frequent app crashes

🛠️ Clear the app cache by going to Settings > Apps > Instagram > Storage > Clear Cache to resolve poten... show fix »
 
Privacy
Toxic commenting system

🛠️ Use the comment filtering feature by going to Settings > Privacy > Comments and enable filters to ma... show fix »
 
Search
Broken hashtag discovery feature

🛠️ Clear the app cache by going to Settings > Apps > Instagram > Storage > Clear Cache to resolve poten... show fix »
 
Syncing
Follower/following count not updating

🛠️ Refresh your profile by pulling down on the screen to reload your follower/following count. OR Lo... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Instagram
Email:
  android-support@instagram.com
Website:
🌐 help.instagram.com
Terms/Privacy:
⚔️ http://instagram.com/legal/privacy/
 Switch to these Alternatives:
Facebook
Snapchat
WhatsApp Messenger
Facebook Lite
Messenger
Threads
 Private Data Instagram collects from your Android
  1. retrieve running apps
  2. find accounts on the device
  3. add or remove accounts
  4. read your own contact card
  5. add or modify calendar events and send email to guests without owners' knowledge
  6. read your contacts
  7. precise location (GPS and network-based)
  8. receive text messages (SMS)
  9. directly call phone numbers
  10. read call log
  11. read phone status and identity
  12. read the contents of your USB storage
  13. modify or delete the contents of your USB storage
  14. take pictures and videos
  15. record audio
  16. view Wi-Fi connections
  17. view network connections
  18. create accounts and set passwords
  19. read battery statistics
  20. pair with Bluetooth devices
  21. access Bluetooth settings
  22. connect and disconnect from Wi-Fi
  23. full network access
  24. change your audio settings
  25. run at startup
  26. reorder running apps
  27. use accounts on the device
  28. control vibration
  29. prevent device from sleeping
  30. install shortcuts
  31. uninstall shortcuts
  32. capture video output
  33. read frame buffer
  34. change screen orientation
  35. receive data from Internet

 Breakdown of Software Ratings
Positive experience
74.2%

Negative experience
21.2%

Neutral
4.6%

~ from our NLP analysis of 155,638,653 combined software ratings.
  Cost of Subscriptions
  1. $0.29 - $5,000.00 per item