fix problems on Fairyland [android]

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—— Run into issues on Fairyland? Get help pending when official support gets back to you!

Fairyland: Merge & Magic
Info:
company: Slimmerbits LLC
: help.cleverapps@gmail.com
: cleverappssg.com
: Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E.
Chat with our AI-based Fairyland Support
   Hello! How can I assist you?  

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Crashes issue

Game crashes frequently

Fix: Ensure that your device has enough storage space. Go to Settings > Storage and check if you have at least 15% free space. If not, delete unn... ⇲
 
Payments issue

Inability to retrieve purchases

Fix: Check if you are logged into the correct Google account that made the purchase. If not, log out and log back in with the correct account.... ⇲
 
Support issue

Poor customer support response

Fix: Utilize the in-game help or FAQ section, which may provide answers to common issues without needing to contact support. OR Document your... ⇲
 
Updates issue

Game performance issues after updates

Fix: After an update, restart your device to clear any temporary files that may be causing performance issues. OR Lower the graphics settings... ⇲
 
Bugs issue

No option to report bugs

Fix: Keep a detailed log of any bugs you encounter, including steps to reproduce them. This can be useful for future reference if a reporting fea... ⇲
 
Compatibility issue

Graphics cut off on certain devices

Fix: Check your device's display settings and adjust the screen resolution or display size to see if it resolves the issue. OR Try uninstallin... ⇲
 
Gameplay issue

Long upgrade times for items

Fix: Plan your upgrades strategically. Start upgrades when you know you will be away from the game for a while, allowing you to maximize your tim... ⇲

Limited resource spawns in certain maps

Fix: Explore different maps to find areas with better resource spawns, as some maps may have more abundant resources than others. OR Join comm... ⇲
 
Customization issue

Lack of settings to customize experience

Fix: Explore the game thoroughly to see if there are hidden settings or options that can be adjusted, as some games have features that are not im... ⇲
 
Ads issue

Rewards not given for watching ads

Fix: Restart the game after watching an ad to see if the rewards are credited upon relaunching the app. OR Make sure your internet connection... ⇲

Unresponsive ad close button

Fix: Try tapping the screen in different areas or using the back button on your device to close the ad if the close button is unresponsive. OR... ⇲

Frequent forced ads before gameplay

Fix: Consider playing during off-peak hours when the game may have fewer players, potentially reducing the number of forced ads. OR Look for a... ⇲

Gameplay becomes tedious due to ads

Fix: Take breaks between gameplay sessions to avoid burnout from frequent ads, allowing you to return with a fresh perspective. OR Engage with... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.8%

Neutral
6.2%

Bad experience
5.9%

~ from our NLP analysis of 35,630 combined software ratings.

 Private Data Fairyland collects from your Android
  1. view Wi-Fi connections
  2. view network connections
  3. full network access
  4. prevent device from sleeping

  Cost of Subscriptions
  1. $0.49 - $99.99 per item