Fix BigFuture errors on android

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17 problems reported in the past 24 hours

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Gameplay
Scores fluctuate unexpectedly

🛠️ 1. Check if there are any updates available for the app in the Google Play Store and install them. 2... show fix »
 
Downloads
Help page only downloads unhelpful PDF

🛠️ 1. Try accessing the help page using a different browser or device to see if the issue is related to... show fix »
 
UI
No score displayed

🛠️ 1. Ensure you are logged into your account and that your internet connection is stable. 2. Refresh t... show fix »
 
Account
Multiple accounts issue

🛠️ 1. Log out of all accounts and then log back in with the account you wish to use. 2. If you have mul... show fix »
Invalid phone number error

🛠️ 1. Double-check the phone number you are entering for any typos or formatting issues. Ensure you are... show fix »
Recovery email not recognized

🛠️ 1. Ensure you are entering the correct email address associated with your account. 2. Check for any... show fix »
App does not recognize valid phone numbers

🛠️ 1. Double-check the phone number format you are entering, ensuring it includes the correct country c... show fix »
 
Bugs
Verification code input bug

🛠️ 1. Ensure you are entering the verification code correctly, as it is case-sensitive. 2. Check your i... show fix »
 
Messages
Messages not updating

🛠️ 1. Check your internet connection to ensure it is stable. 2. Refresh the messages section by pulling... show fix »
Inconsistent message delivery

🛠️ 1. Check your internet connection to ensure it is stable. 2. Refresh the messages section by pulling... show fix »
 
Crashes
App crashes frequently

🛠️ 1. Ensure your device's operating system is up to date. Go to Settings > System > Software Update. 2... show fix »
 
Support
Inaccessible support options

🛠️ 1. Check the app's settings or help section for any available support options. 2. Look for community... show fix »
 
Compatibility
Limited functionality for some users

🛠️ 1. Ensure that your app is updated to the latest version available in the Google Play Store. 2. Chec... show fix »
App requires specific conditions to access

🛠️ 1. Review the app's requirements in the Google Play Store to ensure your device meets them. 2. Ensur... show fix »
 
Notifications
Scores not available despite notifications

🛠️ 1. Refresh the scores section by pulling down on the screen or logging out and back in. 2. Check for... show fix »
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 Contact Support
Developer:
Collegeboard
Email:
  bigfuture@collegeboard.org
Website:
🌐 form.collegeboard.org
Terms/Privacy:
⚔️ https://privacy.collegeboard.org/privacy-statement
 Private Data BigFuture collects from your Android
  1. view network connections
  2. full network access
  3. run at startup
  4. prevent device from sleeping
  5. receive data from Internet

 Breakdown of Software Ratings
Positive experience
81.7%

Negative experience
12.7%

Neutral
4.9%

~ from our NLP analysis of 448 combined software ratings.