fix problems on MyENV [android]

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myENV
Info:
company: National Environment Agency
: ITD_myENV@nea.gov.sg
: www.nea.gov.sg
: 40 Scotts Road, #05-00 Environment Building Singapore 228231
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UI issue

Large location icons block map view

Fix: 1. Zoom In/Out: Adjust the zoom level on the map to see if it reduces the size of the icons relative to the map. 2. Explore Settings: Check... ⇲

Poor interface for rain radar and forecasts

Fix: 1. Familiarize with the Interface: Spend some time exploring the app to understand how the radar and forecast features work. Look for any tu... ⇲

Some icons cannot be clicked

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates may fix issues with unresponsive icons. 2. Clear Cache: Go to y... ⇲

Crowded interface

Fix: 1. Customize Display: Check if the app allows customization of the interface to hide or rearrange elements you don't need. 2. Use Focus Mode... ⇲

Difficult to navigate

Fix: 1. Use Tutorials: Look for any tutorials or help sections within the app to better understand its navigation. 2. Customize Navigation: Check... ⇲

Opaque rain layer blocks map view

Fix: 1. Adjust Layer Transparency: Check the app settings for an option to adjust the transparency of the rain layer. 2. Toggle Layers: If possib... ⇲

Poor hierarchy of information

Fix: 1. Customize Display: Check if the app allows customization of the information hierarchy to prioritize the data you find most important. 2.... ⇲

Too many features cluttered together

Fix: 1. Customize Interface: Check if the app allows you to customize the interface to hide or rearrange features you don't use. 2. Use Focus Mod... ⇲
 
Customization issue

Widget lacks color settings

Fix: 1. Explore Widget Settings: Long-press the widget on your home screen to see if any customization options appear, including color settings.... ⇲
 
Settings issue

Unable to add locations outside Singapore

Fix: 1. Use a VPN: If the app restricts location additions based on your IP address, using a VPN to simulate a Singapore IP might allow you to ad... ⇲

No humidity reading

Fix: 1. Check App Settings: Explore the app settings to see if there is an option to enable humidity readings. 2. Use Alternative Sources: If the... ⇲
 
Slow issue

Animations make app slow

Fix: 1. Disable Animations: Check the app settings for an option to disable or reduce animations. This can often be found under 'Performance' or... ⇲
 
Network issue

Location sensing issues

Fix: 1. Enable Location Services: Ensure that location services are enabled on your device. Go to 'Settings' > 'Location' and turn it on. 2. Impr... ⇲
 
Battery issue

Excessive battery usage

Fix: 1. Limit Background Activity: Go to your device's settings, find 'Battery' or 'Power Management', and restrict myENV's background activity.... ⇲
 
Loading issue

Map does not show after reinstalling

Fix: 1. Check Permissions: Ensure that the app has the necessary permissions to access location and storage, which can be set in your device's se... ⇲
 
Compatibility issue

Limited functionality compared to previous app

Fix: 1. Explore All Features: Thoroughly explore the app to ensure you are aware of all its features, as some may be hidden or require specific a... ⇲

Limited information compared to previous version

Fix: 1. Explore All Features: Thoroughly explore the app to ensure you are aware of all its features, as some may be hidden or require specific a... ⇲
 
Search issue

Cumbersome hawker centre search

Fix: 1. Use Search Filters: Check if there are any filters or sorting options available in the search feature to narrow down results more effecti... ⇲
 
Login issue

Requires Google login

Fix: 1. Use a Secondary Account: If privacy is a concern, create a secondary Google account specifically for app logins. 2. Explore Guest Mode: C... ⇲
 
Notifications issue

Notifications are buggy

Fix: 1. Check Notification Settings: Go to the app's settings and ensure notifications are configured correctly. 2. Clear Cache: Clear the app's... ⇲
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 what users are saying
Good experience
54.3%

Bad experience
35.2%

Neutral
9.1%

~ from our NLP analysis of 4,880 combined software ratings.

 Private Data myENV collects from your Android
  1. read calendar events plus confidential information
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. view network connections
  7. full network access
  8. run at startup
  9. prevent device from sleeping
  10. receive data from Internet