fix problems on Scribd [android]

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—— Run into issues on Scribd? Get help pending when official support gets back to you!

Scribd: 170M+ documents
Info:
company: Scribd, Inc.
: support@scribd.com
: www.scribd.com
: 460 Bryant St San Francisco, CA 94107 USA
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Privacy issue

Content deletion without reason

Fix: Check if the content is still available on the platform. Sometimes, titles are removed due to licensing agreements. You can search for the t... ⇲
 
Payments issue

Difficulties in canceling subscription

Fix: To cancel your subscription, go to your account settings in the app, select 'Manage Subscription', and follow the prompts to cancel. Make su... ⇲

Confusing payment update process

Fix: To update your payment information, go to your account settings, select 'Payment Information', and follow the prompts to enter your new deta... ⇲

Unclear subscription terms and charges

Fix: Review the subscription terms in the app under 'Account Settings' to clarify any confusion regarding charges and billing cycles. OR Keep... ⇲
 
Support issue

Poor customer service

Fix: Utilize the help section within the app for FAQs and troubleshooting tips. This can often provide immediate answers to common issues. OR... ⇲

Unresponsive support for cancellation requests

Fix: Document your cancellation request by taking screenshots or saving emails. This can help if you need to follow up on your request later. O... ⇲
 
Crashes issue

Scribd crashes and error messages

Fix: Ensure that your app is updated to the latest version. Go to the Google Play Store, search for Scribd, and check for updates. OR If the a... ⇲
 
Syncing issue

Inconsistent document access

Fix: Check your internet connection. A weak or unstable connection can cause issues with accessing documents. Try switching to a different Wi-Fi... ⇲
 
Customization issue

Limited features for non-subscribers

Fix: Consider taking advantage of any free trials or promotional offers to explore the full range of features available to subscribers. OR Exp... ⇲

Lack of customization options

Fix: Explore the settings within the app to see if there are any available customization options for your reading experience, such as font size o... ⇲
 
Compatibility issue

Website functionality better than app

Fix: If you find the website more functional, consider using it for tasks that require more features, such as searching for documents or managing... ⇲
 
Downloads issue

Inability to download or open documents

Fix: Ensure that you have a stable internet connection, as this can affect your ability to download or open documents. Try switching networks if... ⇲
 
Network issue

Restricted access in certain regions

Fix: Use a VPN service to access content that may be restricted in your region. This can help you bypass geographical limitations. OR Check if... ⇲
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 what users are saying
Good experience
58.5%

Bad experience
29.9%

Neutral
10.6%

~ from our NLP analysis of 3,240 combined software ratings.

 Private Data Scribd collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view Wi-Fi connections
  6. view network connections
  7. create accounts and set passwords
  8. pair with Bluetooth devices
  9. send sticky broadcast
  10. full network access
  11. run at startup
  12. use accounts on the device
  13. prevent device from sleeping
  14. toggle sync on and off
  15. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $12.99 per item