fix problems on Kindelf [android]

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—— Run into issues on Kindelf? Get help pending when official support gets back to you!

kindelf
Info:
company: Rwatson
: rwatson@163.com
: cloud.189.cn
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Functionality issue

Device not functioning as intended

Fix: Ensure that the app and device firmware are updated to the latest versions, as updates often fix bugs and improve functionality. OR Try r... ⇲

Limited functionality beyond locating device

Fix: Explore the app thoroughly to see if there are any hidden features or settings that can enhance its functionality. Sometimes, features are n... ⇲

Requires app to be open to function

Fix: Check the app settings to see if there is an option to allow it to run in the background or to enable notifications even when the app is clo... ⇲
 
UI issue

Clunky interface

Fix: Try customizing the layout of the app if it allows for it. Look for settings that let you rearrange or hide certain features to streamline y... ⇲

On/off button too large

Fix: If the button is too sensitive, try using a case that covers the button partially to prevent accidental presses while still allowing you to... ⇲
 
Battery issue

Heavy battery usage

Fix: Check the app's settings for any options to reduce battery consumption, such as disabling background activity or location tracking when not... ⇲

Not a low power GPS

Fix: Adjust the GPS settings on your device to use battery-saving mode. Go to Settings > Location > Mode and select 'Battery saving' to reduce GP... ⇲

kindelf constantly runs in background

Fix: Go to your device settings and navigate to Settings > Apps > Kindelf > Battery, and select 'Optimize battery usage' to limit background acti... ⇲
 
Customization issue

Only one app can match a tag at a time

Fix: If you need to use multiple tags, consider using different devices or accounts for each tag. This way, you can manage them separately withou... ⇲

Tag too large for pets

Fix: Look for alternative tags or accessories that can make the device more suitable for pets, such as smaller cases or attachments that can help... ⇲
 
Notifications issue

Notifications in multiple languages

Fix: Check the app's language settings to see if you can set a preferred language for notifications. If this option is not available, consider ch... ⇲
 
Settings issue

No language settings

Fix: Change the language of your Android device itself. Go to Settings > System > Languages & input > Languages, and select your preferred langua... ⇲
 
Crashes issue

kindelf crashes when setting device picture

Fix: Ensure that the app is updated to the latest version, as updates often fix bugs. Go to the Google Play Store, search for Kindelf, and check... ⇲
 
Audio issue

Device beeps every 2-3 minutes

Fix: Check the app settings for any alert or notification settings that may be causing the beeping. Disable any unnecessary alerts or notificatio... ⇲

Alarm beeps when app is closed

Fix: Check the app settings for any options related to alarms or notifications and disable them if they are not needed when the app is closed.... ⇲

Random beeping

Fix: Check the app settings for any alerts or notifications that may be causing the random beeping and disable them if necessary. OR Ensure th... ⇲
 
Network issue

Frequent disconnections from phone

Fix: Ensure that Bluetooth is enabled on your phone and that the device is within range. Try turning Bluetooth off and on again to reset the conn... ⇲

Poor Bluetooth range

Fix: Try to minimize obstacles between your device and the tag. Walls, furniture, and other electronic devices can interfere with Bluetooth signa... ⇲
 
Accuracy issue

Inaccurate lost history

Fix: Ensure that the app has the necessary permissions to access location data accurately. Go to Settings > Apps > Kindelf > Permissions and enab... ⇲

Device shows incorrect location

Fix: Ensure that the app has the necessary permissions to access location data accurately. Go to Settings > Apps > Kindelf > Permissions and enab... ⇲
 
Permissions issue

Excessive permission requests

Fix: Review the permissions requested by the app and disable any that are not necessary for your usage. Go to Settings > Apps > Kindelf > Permiss... ⇲

Permissions for unnecessary features

Fix: Review the permissions requested by the app and disable any that are not necessary for your usage. Go to Settings > Apps > Kindelf > Permiss... ⇲
 
Support issue

No in-app manual

Fix: Look for online resources such as user forums, FAQs, or video tutorials that can provide guidance on using the app effectively. OR Explor... ⇲

Poor customer support

Fix: Look for user forums or community support groups where other users may share solutions or tips for common issues. OR Utilize online resou... ⇲
 
Freezing issue

Unresponsive app

Fix: Try restarting your device to clear any temporary glitches that may be causing the app to be unresponsive. OR If the app remains unrespon... ⇲
 
Syncing issue

No real-time tracking

Fix: Check the app settings to see if there is an option to enable real-time tracking or location updates. If not, consider using a different app... ⇲
 
Performance issue

Inconsistent performance

Fix: Monitor the app's performance and note any patterns or specific actions that lead to inconsistencies. This can help you identify potential t... ⇲
 
Setup issue

No clear setup instructions

Fix: Look for online resources such as user guides, video tutorials, or forums that can provide step-by-step instructions for setting up the app... ⇲
 
Privacy issue

Potential privacy concerns

Fix: Review the app's privacy policy to understand how your data is being used and stored. Go to the app's settings or website for this informati... ⇲
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 what users are saying
Bad experience
77.8%

Good experience
17.9%

Neutral
3.9%

~ from our NLP analysis of 5,164 combined software ratings.

 Private Data kindelf collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. access extra location provider commands
  4. read phone status and identity
  5. access USB storage filesystem
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. view network connections
  12. pair with Bluetooth devices
  13. access Bluetooth settings
  14. connect and disconnect from Wi-Fi
  15. full network access
  16. prevent device from sleeping
  17. read Google service configuration