fix problems on AI Video Generator [android]

​

—— Run into issues on AI Video Generator? Get help pending when official support gets back to you!

AI Video Generator - Virbo
Info:
company: WONDERSHARE GLOBAL LIMITED
: misl@300624.cn
: virbo.wondershare.com
: Room 1204, Building 11A, Shenzhen Bay High-Tech Eco-Park, Keji South Road, Nanshan District, Shenzhen,Guangdong,China
Chat with our AI-based AI Video Generator Support
   Hello! How can I assist you?  

characters left:
 
Security issue

AI script falsely flagged as illegal

Fix: Review the content of your AI script to ensure it adheres to community guidelines and does not contain any sensitive or restricted topics. I... ⇲
 
Glitches issue

Lips and body animations not functioning

Fix: Check for any updates to the Virbo app that may address bugs related to animations. Ensure that your device meets the app's requirements and... ⇲
 
Customization issue

Difficult to use custom avatars

Fix: Follow the app's tutorial or help section to understand how to create and use custom avatars effectively. Take your time to familiarize your... ⇲
 
Video issue

Inability to save or publish videos

Fix: Ensure that you have sufficient storage space on your device, as this can affect the ability to save or publish videos. Clear unnecessary fi... ⇲

Poor video creation quality

Fix: Adjust the video settings within the app to ensure you are using the highest quality options available. Look for settings related to resolut... ⇲

Limited video creation time for subscription

Fix: Plan your video content carefully to make the most of the limited creation time. Focus on key messages and avoid unnecessary content to stay... ⇲
 
Payments issue

Subscription misconceptions

Fix: Review the subscription details within the app to understand what features are included. Make sure to read the terms and conditions carefull... ⇲

High subscription costs

Fix: Evaluate your usage of the app and determine if the subscription is worth the investment based on your needs. If not, consider using the app... ⇲

Strict refund policy

Fix: Before subscribing, carefully read the refund policy to understand the terms. If you are unsure, consider using the free trial to assess the... ⇲
 
Trial issue

Limited free trial features

Fix: Make the most of the free trial by focusing on the core features that are available. Plan your projects in advance to maximize your usage du... ⇲

Trial version limitations

Fix: Use the trial version strategically by focusing on testing the features that are most important to you. Create a list of what you want to ac... ⇲
 
Audio issue

Inconsistent audio quality

Fix: Ensure that your recording environment is quiet and free from background noise when creating audio content. Use a good quality microphone if... ⇲
 
Support issue

No customer support

Fix: Utilize online forums or community groups related to Virbo where users share tips and solutions. This can be a valuable resource for trouble... ⇲
 
Settings issue

AI prompts overly restrictive

Fix: Experiment with different phrasing or keywords in your prompts to see if you can achieve the desired results without triggering the restrict... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
79.8%

Bad experience
19.8%

Neutral
0.0%

~ from our NLP analysis of 25,896 combined software ratings.

 Private Data AI Video Generator collects from your Android
  1. access USB storage filesystem
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. full network access
  9. reorder running apps
  10. control vibration
  11. prevent device from sleeping
  12. receive data from Internet

  Cost of Subscriptions
  1. $4.99 - $329.99 per item