Fix BioLife Plasma Services errors on android

  Thurgauerstrasse 130 8152 Glattpark (Opfikon) Switzerland
I have a problem with BioLife Plasma Services
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Login
Login issues

🛠️ Double-check your username and password for any typos. Use the 'Forgot Password' feature if you need... show fix »
Requires constant re-login

🛠️ Check your app settings to see if there is an option to stay logged in or remember your login detail... show fix »
No biometric login support

🛠️ Use a password manager to securely store your login credentials, making it easier to log in without... show fix »
App does not remember login information

🛠️ Enable the 'Remember Me' option on the login screen if available, to save your credentials for futur... show fix »
Frequent login issues

🛠️ Check your internet connection. A weak connection can cause login problems. Switch to a stronger Wi-... show fix »
No biometric login support

🛠️ Use a password manager to store your login credentials securely, making it easier to log in without... show fix »
App does not remember login information

🛠️ Enable the 'Remember Me' option on the login screen if available, to save your credentials for futur... show fix »
 
Security
Two-step authentication is cumbersome

🛠️ Use an authenticator app (like Google Authenticator) instead of SMS for quicker access to codes, as... show fix »
Multi-factor authentication code delivery issues

🛠️ Ensure your phone number is correctly entered in the app settings and that you have a good signal fo... show fix »
Two-step authentication is cumbersome

🛠️ Use an authenticator app instead of SMS for quicker access to codes, as it can streamline the proces... show fix »
No text option for authentication

🛠️ Use an authenticator app that generates codes without needing SMS, providing a more reliable method... show fix »
 
Bugs
Points redemption system is unreliable

🛠️ Keep a record of your points and redemption attempts. If a redemption fails, try again after clearin... show fix »
Cannot redeem points from the app

🛠️ Ensure you have met the minimum points requirement for redemption. Check the app's rewards section f... show fix »
 
Payments
Payment history is disorganized

🛠️ Export your payment history if the app allows it, or take screenshots for your records to keep track... show fix »
Payment history is disorganized

🛠️ Try sorting the payment history by date or amount if the app provides sorting options. OR Take sc... show fix »
 
UI
Confirmation button is unresponsive

🛠️ Try tapping the button multiple times or long-pressing it to see if it registers your input. OR R... show fix »
App layout is confusing

🛠️ Familiarize yourself with the app by exploring each section. Take notes on where key features are lo... show fix »
Inability to schedule appointments easily

🛠️ Try using the app during off-peak hours when server load may be lower, which can improve scheduling... show fix »
Buttons are unclickable

🛠️ Restart your device to clear any temporary glitches that may be affecting the app's functionality.... show fix »
App layout is confusing

🛠️ Familiarize yourself with the app by exploring each section and using the help or tutorial features... show fix »
Difficulties scheduling appointments

🛠️ Try using the app during off-peak hours when server load may be lower, which can improve scheduling... show fix »
 
Registration
Email verification process is inefficient

🛠️ Check your spam or junk folder for the verification email if it doesn't appear in your inbox. OR... show fix »
Requires constant email verification

🛠️ Check your email settings to ensure that verification emails are not being filtered into spam or jun... show fix »
 
Freezing
App freezes during use

🛠️ Force stop the app by going to Settings > Apps > BioLife Plasma Services > Force Stop, then reopen t... show fix »
App freezes during use

🛠️ Close other apps running in the background to free up system resources, which can help the BioLife a... show fix »
 
Notifications
Notifications for appointments are incorrect

🛠️ Check your notification settings in the app and ensure they are enabled for appointment reminders.... show fix »
Notifications for appointments are incorrect

🛠️ Check the app's notification settings to ensure they are enabled and configured correctly for your p... show fix »
 
Account
Contact information for facilities is outdated

🛠️ Check the official BioLife website for the most current contact information for facilities. OR Us... show fix »
Inconsistent access to account features

🛠️ Log out and log back into the app to refresh your session and access features that may not be loadin... show fix »
App does not interface with password managers

🛠️ Manually enter your login credentials until the app supports password manager integration. OR Use... show fix »
Inconsistent access to account

🛠️ Ensure you are using the correct login credentials and that your internet connection is stable when... show fix »
Outdated contact information

🛠️ Manually update your contact information in the app settings to ensure it is current and accurate.... show fix »
App does not interface with password managers

🛠️ Manually enter your login credentials into the app, and consider using a password manager that allow... show fix »
 
Screen
App flashes brightly during loading

🛠️ Adjust your device's brightness settings to a lower level to reduce the impact of the flashing durin... show fix »
App flashes brightly during loading

🛠️ Adjust your device's brightness settings to a lower level while using the app to reduce discomfort d... show fix »
 
Slow
App is slow and unresponsive

🛠️ Clear the app cache by going to Settings > Apps > BioLife Plasma Services > Storage > Clear Cache. T... show fix »
 
Crashes
Crashes frequently

🛠️ Update the app to the latest version available in the Google Play Store, as updates often fix bugs a... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Takeda Pharmaceuticals
Email:
  BiolifeMarketingAndCommunications.US@shire.com
Website:
🌐 www.biolifeplasma.com
Terms/Privacy:
⚔️ https://biolifeplasma.com/legal/privacy-notice
 Private Data BioLife Plasma Services collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. approximate location (network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet

 Breakdown of Software Ratings
Positive experience
65.3%

Negative experience
28.6%

Neutral
6.1%

~ from our NLP analysis of 21,504 combined software ratings.