Fix Netflix errors on android

Experiencing issues? Solve common Netflix problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click
🔍   Select the category that fits your issue:
All
 
UI
Kicked back to home page during playback

🛠️ Check your internet connection. A weak or unstable connection can cause playback issues. Try switchi... show fix »
Navigation difficulties in new interface

🛠️ Familiarize yourself with the new layout by exploring the app. Spend some time clicking through diff... show fix »
 
Ads
Ads introduced in paid plan

🛠️ Review your subscription plan details in the app or on the website to confirm if you are on a plan t... show fix »
 
Downloads
Limited downloads and expiration of downloaded content

🛠️ Regularly check the 'Downloads' section in the app to see which content is available for download an... show fix »
Difficulty accessing downloaded content offline

🛠️ Ensure that your device is in airplane mode or has no internet connection when trying to access down... show fix »
 
Settings
Inability to disable autoplay functions

🛠️ Currently, there is no direct way to disable autoplay for previews. However, you can mute your devic... show fix »
Subtitles automatically enabled

🛠️ Check your subtitle settings in the app. Go to 'Account', then 'Playback settings' to adjust your pr... show fix »
 
Account
Issues with password sharing feature

🛠️ Ensure that all users sharing your account are within the same household as defined by Netflix. If y... show fix »
Device not recognized as part of household

🛠️ Ensure that the device is connected to the same Wi-Fi network as your primary account holder's devic... show fix »
 
Network
Problems with casting to devices

🛠️ Ensure that both your casting device (like Chromecast) and the device running the Netflix app are co... show fix »
 
Compatibility
Inconsistent app performance on various devices

🛠️ Check for updates on both the Netflix app and your device's operating system. Keeping both updated c... show fix »
 
Updates
Glitches after app updates

🛠️ Clear the app cache after an update. Go to 'Settings', then 'Apps', find 'Netflix', and select 'Stor... show fix »
 
Content
Cancellation of popular shows

🛠️ Stay updated on Netflix's content library by checking their official announcements or social media c... show fix »
Limited access to full content catalog

🛠️ Use a VPN service to access content that may be restricted in your region. However, be aware of Netf... show fix »
 
Search
Inability to filter content by language

🛠️ Use the search bar to look for specific shows or movies in your preferred language. This can help yo... show fix »
 
Payments
Frequent subscription fee increases

🛠️ Monitor your subscription details regularly to stay informed about any changes in fees. This can hel... show fix »
 
Gameplay
Unwanted game features in app

🛠️ If you are not interested in game features, simply ignore them and continue using the app as usual.... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Netflix, Inc.
Email:
  playstore@netflix.com
Website:
🌐 www.netflix.com
Terms/Privacy:
⚔️ http://www.netflix.com/privacy
 Switch to these Alternatives:
Amazon Prime Video
Disney+
Threads
Snapchat
Xbox
Pinterest

 Private Data Netflix collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. record audio
  4. view Wi-Fi connections
  5. view network connections
  6. pair with Bluetooth devices
  7. allow Wi-Fi Multicast reception
  8. full network access
  9. change your audio settings
  10. run at startup
  11. control vibration
  12. prevent device from sleeping
  13. receive data from Internet

 Breakdown of Software Ratings
Positive experience
78.5%

Negative experience
17.4%

Neutral
4.1%

~ from our NLP analysis of 14,576,262 combined software ratings.