Fix ATH Móvil errors on android

I have a problem with ATH Móvil
Let us help you find a quick solution by selecting your issue from below
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Network
Error processing requests

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection. Test by browsing ot... show fix »
App does not recognize internet connection

🛠️ 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or mobile data network... show fix »
 
Payments
Unable to send or receive money

🛠️ 1. Verify your account status: Ensure that your account is active and not restricted. Check for any... show fix »
 
Messages
Text message verification issues

🛠️ 1. Check your phone number: Ensure that the phone number linked to your account is correct and activ... show fix »
 
UI
Cannot delete or edit cards

🛠️ 1. Check for app updates: Ensure you are using the latest version of ATH Móvil by checking the Googl... show fix »
 
Crashes
Slow performance and frequent crashes

🛠️ 1. Clear app cache: Go to Settings > Apps > ATH Móvil > Storage > Clear Cache to remove any corrupte... show fix »
 
Account
Inability to add new contacts for transactions

🛠️ 1. Check app permissions: Go to Settings > Apps > ATH Móvil > Permissions and ensure that the app ha... show fix »
 
Registration
Sign up process fails due to delayed verification codes

🛠️ 1. Check your phone number: Ensure that the phone number you provided is correct and active. 2. Ensu... show fix »
 
Security
Limited biometric authentication options

🛠️ 1. Check device settings: Go to your device's Settings > Security > Fingerprint or Face Recognition... show fix »
 
Customization
Lack of dark theme or customization

🛠️ 1. Check for app updates: Ensure you are using the latest version of ATH Móvil, as new features may... show fix »
 
Compatibility
Inconsistent functionality across devices

🛠️ 1. Ensure app updates: Make sure that ATH Móvil is updated to the latest version on all devices. 2.... show fix »
 
Loading
App times out frequently

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection. Test by browsing ot... show fix »
 
Support
No option to contact support within the app

🛠️ 1. Check the app's FAQ section: Many apps have a help or FAQ section that can provide answers to com... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
EVERTEC Group, LLC
Email:
  servicioalcliente@athmovil.com
Website:
🌐 www.athmovil.com
Terms/Privacy:
⚔️ https://www.athmovil.com/web/
 Private Data ATH Móvil collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. access extra location provider commands
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. change network connectivity
  10. full network access
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. install shortcuts
  15. read Google service configuration
  16. receive data from Internet

 Breakdown of Software Ratings
Positive experience
65.3%

Negative experience
28.6%

Neutral
6.0%

~ from our NLP analysis of 28,054 combined software ratings.