fix problems on VistaCreate [android]

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—— Run into issues on VistaCreate? Get help pending when official support gets back to you!

VistaCreate: Graphic Design
Info:
company: Crello Ltd.
: support.create@vista.com
: create.vista.com
: 261, 28th October Street, Agias Triadas, 3035 Limassol, Cyprus
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Compatibility issue

Web version is unusable

Fix: 1. Clear Browser Cache: Go to your browser settings and clear the cache and cookies. This can resolve loading issues. 2. Try a Different Bro... ⇲
 
UI issue

Difficult to move smaller objects

Fix: 1. Zoom In: Use the zoom feature to enlarge the canvas, making it easier to select and move smaller objects. 2. Use a Stylus: If your device... ⇲

Zooming issues while editing

Fix: 1. Use Pinch-to-Zoom: Ensure you are using the pinch-to-zoom gesture correctly. Practice on other apps to ensure it's not a device issue. 2.... ⇲

Snapping images to edges

Fix: 1. Use Grid Lines: Enable grid lines if available in the app settings to help align images more precisely. 2. Adjust Snapping Settings: Chec... ⇲

Confusing two-sided business card creation

Fix: 1. Follow a Template: Use a pre-made template for two-sided business cards to guide your design process. 2. Step-by-Step Approach: Design on... ⇲

Inconsistent formatting options for print and digital

Fix: 1. Check Output Settings: Ensure you are selecting the correct format settings for print and digital outputs. 2. Use Separate Projects: Crea... ⇲
 
Customization issue

Limited font customization options

Fix: 1. Use External Tools: Create text designs in another app with more font options, then import them as images into VistaCreate. 2. Explore Al... ⇲

Lack of African photos and templates

Fix: 1. Use External Resources: Download African-themed photos and templates from free stock photo websites and import them into VistaCreate. 2.... ⇲
 
Downloads issue

Complicated download process

Fix: 1. Follow Step-by-Step Guide: Look for a tutorial or guide within the app that explains the download process. 2. Simplify Steps: If possible... ⇲
 
Payments issue

Subscription cancellation difficulties

Fix: 1. Cancel via Google Play: Open the Google Play Store app, tap on your profile icon, go to Payments & subscriptions > Subscriptions, and fin... ⇲
 
Syncing issue

Projects not saved automatically

Fix: 1. Manual Save: Make it a habit to manually save your work frequently. Look for a save button or option in the app. 2. Enable Auto-Save: Che... ⇲
 
Storage issue

Saves projects as zip files

Fix: 1. Extract Files: Use a file manager app to extract the contents of the zip file on your device. 2. Change Save Settings: Check if there are... ⇲
 
Search issue

Limited search functionality

Fix: 1. Use Specific Keywords: Be as specific as possible with your search terms to improve results. 2. Explore Categories: If search is limited,... ⇲
 
Uploads issue

No option to upload custom fonts

Fix: 1. Use Image Workaround: Create text with custom fonts in another app, save it as an image, and import it into VistaCreate. 2. Explore Font... ⇲
 
Network issue

Network access issues

Fix: 1. Check Network Settings: Ensure your device is connected to a stable Wi-Fi or mobile data network. 2. Restart Network Devices: Restart you... ⇲
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 what users are saying
Good experience
81.0%

Bad experience
16.4%

Neutral
2.5%

~ from our NLP analysis of 42,135 combined software ratings.

 Private Data VistaCreate collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping
  10. download files without notification
  11. receive data from Internet

  Cost of Subscriptions
  1. $3.49 - $120.00 per item