fix problems on Mahjong [android]

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—— Run into issues on Mahjong? Get help pending when official support gets back to you!

Mahjong
Info:
company: VVinner
: zhoustarstar2020@gmail.com
: vvinner-7137e.web.app
Chat with our AI-based Mahjong Support
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Loading issue

Long loading times

Fix: Check your internet connection. A slow or unstable connection can lead to longer loading times. Try switching to a different Wi-Fi network o... ⇲
 
Ads issue

Ads are difficult to close

Fix: Try tapping the 'X' or 'Close' button multiple times, as sometimes it may not register the first tap. If the ad is unresponsive, you may nee... ⇲

No ad-free option available

Fix: Consider using the game in airplane mode to avoid ads altogether, but remember that this will disable online features. OR Look for simila... ⇲

Frequent web browser pop-ups during play

Fix: Check your device for any adware or unwanted applications that may be causing pop-ups. Use a reputable mobile security app to scan and remov... ⇲
 
Slow issue

Animations slow down gameplay

Fix: Check the game settings for an option to reduce or disable animations. This can help speed up gameplay and make it more responsive. OR Cl... ⇲
 
Gameplay issue

Too many levels causing confusion

Fix: Create a personal checklist or notes to track your progress through levels. This can help you stay organized and focused on your current lev... ⇲

Game re-centers during play

Fix: Check your device's screen settings to ensure that the game is not being affected by any accessibility features that may cause re-centering.... ⇲

Tiles arranged in impossible patterns

Fix: If you encounter a level with impossible tile arrangements, try restarting the level or the game to reset the layout. OR Look for online... ⇲

No high score board or motivation features

Fix: Consider keeping a personal record of your scores and achievements in a notebook or digital note-taking app to track your progress. OR En... ⇲

Game becomes too easy after initial levels

Fix: Challenge yourself by setting personal goals, such as completing levels within a certain time or with fewer moves. OR Look for community... ⇲
 
Privacy issue

Privacy settings are complicated

Fix: Take time to explore the settings menu thoroughly. Look for a 'Privacy' or 'Account' section where you can adjust your preferences. OR Re... ⇲
 
Crashes issue

Game crashes after updates

Fix: After an update, clear the app's cache to ensure that old data is not causing conflicts. Go to Settings > Apps > Mahjong > Storage > Clear C... ⇲
 
Customization issue

Limited customization options

Fix: Explore the settings menu thoroughly to see if there are any hidden customization options that you may have missed. OR Consider providing... ⇲
 
Compatibility issue

Vertical view only, no tablet mode

Fix: Try using a third-party app that allows you to force landscape mode on your device, which may help with gameplay on tablets. OR If possib... ⇲

Inconsistent performance across devices

Fix: Ensure that the game is updated to the latest version on all devices, as updates often include performance improvements. OR Check the dev... ⇲
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 what users are saying
Good experience
94.2%

Bad experience
3.1%

Neutral
2.7%

~ from our NLP analysis of 32,991 combined software ratings.

 Private Data Mahjong collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. view network connections
  5. full network access
  6. prevent device from sleeping