Fix FamilyAlbum errors on android

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Camera
Facial recognition is inaccurate

🛠️ Ensure that the app is updated to the latest version, as updates may improve facial recognition algo... show fix »
 
Features
No bulk photo selection

🛠️ Select photos one by one for uploading, but consider organizing your photos into smaller groups befo... show fix »
Limited album creation for free users

🛠️ Maximize the use of the albums you can create by organizing photos into themed albums or by family e... show fix »
No option to sort photos into separate albums

🛠️ Use the existing album feature to create themed albums based on events or family members. This can h... show fix »
Difficulty in tagging photos manually

🛠️ Take your time to tag photos immediately after uploading them. This can help you remember who is in... show fix »
Inability to group family members for sharing

🛠️ Create separate albums for different family groups to manage sharing more effectively. This allows y... show fix »
No option to add multiple videos in sequence

🛠️ Upload videos one at a time, but consider creating a video montage using a video editing app before... show fix »
 
UI
App returns to top of album after viewing

🛠️ After viewing a photo, try using the back button instead of the home button to return to the album.... show fix »
 
Video
Color inaccuracies in video previews

🛠️ Check your device's display settings to ensure that color profiles are set correctly. Sometimes, adj... show fix »
 
Downloads
No mass download feature on web version

🛠️ Download photos individually from the web version. If you have a large number of photos, consider us... show fix »
 
Ads
Intrusive ads even in premium version

🛠️ Check the app settings to see if there are options to limit ad visibility or customize your experien... show fix »
Non-stop advertising and nag banners

🛠️ Look for an option in the app settings to disable notifications or promotional banners. This can hel... show fix »
 
Loading
Slow loading times for photos

🛠️ Ensure that your internet connection is stable and fast. If possible, switch to a Wi-Fi connection f... show fix »
 
Uploads
Inability to add captions during upload

🛠️ Add captions after uploading photos by editing each photo individually. Look for an edit option in t... show fix »
 
Privacy
Cannot change visibility of pictures in bulk

🛠️ Change the visibility settings for each photo individually after uploading. This may be time-consumi... show fix »
 
Syncing
Inconsistent photo organization

🛠️ Regularly review and reorganize your albums to maintain consistency. Set a schedule to go through yo... show fix »
 
Customization
Limited personalization options for user profiles

🛠️ Explore the available settings in the app to customize your profile as much as possible. Sometimes,... show fix »
 
Payments
No option for yearly subscription

🛠️ If you prefer a yearly subscription, consider budgeting for the monthly subscription over the year.... show fix »
 
Crashes
App crashes or fails to upload on Android

🛠️ Ensure that your app is updated to the latest version. Check for updates in the Google Play Store an... show fix »
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 Contact Support
Developer:
MIXI, Inc.
Email:
  support@mitene.us
Website:
🌐 mitene.us
Terms/Privacy:
⚔️ https://mitene.us/privacy
 Private Data FamilyAlbum collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. prevent device from sleeping
  9. read Home settings and shortcuts
  10. write Home settings and shortcuts
  11. receive data from Internet

 Breakdown of Software Ratings
Positive experience
96.6%

Negative experience
2.0%

Neutral
1.4%

~ from our NLP analysis of 270,629 combined software ratings.
  Cost of Subscriptions
  1. $5.99 - $109.00 per item