fix problems on Passio GO! [android]

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—— Run into issues on Passio GO!? Get help pending when official support gets back to you!

Passio GO!
Info:
company: Passio Technologies Inc
: support@passiotech.com
: www.passiotech.com
Chat with our AI-based Passio GO! Support
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UI issue

bus positions are fixated

Fix: Refresh the map by pulling down on the screen to reload the data. This can help update the bus positions. OR Check for any app updates in... ⇲

unable to select agency

Fix: Restart the app and try again. Sometimes, a simple restart can resolve selection issues. OR Clear the app's cache as mentioned earlier, w... ⇲

toggle buttons unresponsive

Fix: Restart the app to see if the toggle buttons become responsive again. OR Check for any screen overlay apps that might be interfering with... ⇲

user interface is confusing

Fix: Familiarize yourself with the app by exploring all menus and options. Look for a help or tutorial section within the app. OR Consider loo... ⇲

no option to select local transit

Fix: Check the app settings to see if there is an option to enable local transit options. OR Try reinstalling the app, as this may restore any... ⇲

unable to filter routes

Fix: Check the app settings for any filtering options and ensure they are enabled. OR Restart the app to see if the filtering options become a... ⇲

no bus arrival time estimates

Fix: Ensure that your location services are enabled and that the app has access to your location. OR Refresh the app to see if the bus arrival... ⇲

poorly designed GUI

Fix: Explore the app's settings for any customization options that may improve your experience. OR Familiarize yourself with the app's layout... ⇲
 
Loading issue

loading issues

Fix: Ensure you have a stable internet connection. Test your connection by opening a web page or another app that requires internet. OR Try un... ⇲

routes do not load

Fix: Clear the app cache and data by going to Settings > Apps > Passio GO! > Storage > Clear Data. This can help reset the app's data. OR Ensu... ⇲
 
Bugs issue

inconsistent functionality

Fix: Check for app updates regularly, as developers often release patches to fix functionality issues. OR Try using the app in a different loc... ⇲

inaccurate bus arrival times

Fix: Check if your location settings are accurate and that the app has permission to access your location. OR Refresh the app regularly to get... ⇲
 
Support issue

unable to submit feedback

Fix: Check if there is a feedback option in the app settings or menu. If not, try reinstalling the app to see if the option appears. OR Use al... ⇲
 
Slow issue

lags behind bus

Fix: Ensure that your GPS settings are set to high accuracy. Go to Settings > Location > Mode and select High Accuracy. OR Close other apps ru... ⇲
 
Updates issue

blank screen after update

Fix: Force stop the app by going to Settings > Apps > Passio GO! > Force Stop, then reopen the app. OR If the issue persists, try uninstalling... ⇲
 
Network issue

real-time tracking is unreliable

Fix: Ensure that your device's GPS is functioning properly and that the app has permission to use it. OR Try using the app in areas with bette... ⇲

Passio GO! does not show moving buses

Fix: Check if the app is updated to the latest version, as updates may fix issues with displaying moving buses. OR Restart the app to refresh... ⇲

unreliable tracking of buses

Fix: Ensure that your GPS is set to high accuracy and that the app has permission to access it. OR Try using the app in areas with better cell... ⇲
 
Crashes issue

Passio GO! crashes when zooming

Fix: Avoid zooming in too much; instead, use the map's pan feature to navigate. OR Clear the app cache to help resolve any temporary issues th... ⇲
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 what users are saying
Bad experience
52.7%

Good experience
45.8%

Neutral
0.9%

~ from our NLP analysis of 583 combined software ratings.

 Private Data Passio GO! collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. control vibration
  8. prevent device from sleeping
  9. install shortcuts
  10. receive data from Internet