fix problems on SNOW [android]

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—— Run into issues on SNOW? Get help pending when official support gets back to you!

SNOW - AI Profile
Info:
company: SNOW Corporation
: snow_support@snowcorp.com
: snow.me
: 8th Fl., Krafton tower4, 117, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do
Chat with our AI-based SNOW Support
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Customization issue

lack of customization options

Fix: 1. Explore all settings: Go through the app settings thoroughly to see if there are any hidden customization options. 2. Use alternative ap... ⇲

missing favorite filters

Fix: 1. Check filter settings: Sometimes, filters can be hidden or removed from favorites. Go to the filter section and look for an option to man... ⇲
 
Crashes issue

SNOW crashes upon opening

Fix: 1. Clear the app cache: Go to your device's Settings > Apps > SNOW > Storage > Clear Cache. This can help resolve issues caused by corrupted... ⇲
 
Loading issue

filters do not load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as filters may require data to load. Try switching between... ⇲
 
Ads issue

ads load excessively

Fix: 1. Check for ad settings: Some apps allow you to adjust ad preferences in the settings menu. Look for options to limit ad frequency. 2. Use... ⇲
 
Payments issue

unable to save edits without subscription

Fix: 1. Use free features: Explore the free features available in SNOW to edit your photos without needing a subscription. 2. Look for alternati... ⇲

premium features behind paywall

Fix: 1. Explore free features: Make the most of the free features available in SNOW. 2. Look for promotional offers: Keep an eye out for any tem... ⇲
 
Slow issue

laggy performance

Fix: 1. Close background apps: Make sure to close any unnecessary apps running in the background to free up system resources. 2. Clear the app c... ⇲
 
Downloads issue

inability to download stickers

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as downloading stickers requires data. 2. Clear the app cache:... ⇲
 
Storage issue

photos saved in wrong location

Fix: 1. Check app settings: Go to SNOW settings and look for options related to photo storage location. Adjust it if necessary. 2. Use a file ma... ⇲

excessive storage usage

Fix: 1. Clear app cache: Go to Settings > Apps > SNOW > Storage > Clear Cache to free up space. 2. Delete unused photos and videos: Regularly re... ⇲

random images saved to storage

Fix: 1. Check app settings: Look for options related to automatic saving of images and adjust them accordingly. 2. Clear app cache: Go to Settin... ⇲
 
Audio issue

limited music options

Fix: 1. Explore other music apps: Use music from other apps that allow you to import music into SNOW. 2. Check for updates: Ensure you have the... ⇲
 
Bugs issue

inability to edit imported photos

Fix: 1. Check file format: Ensure that the imported photos are in a compatible format (e.g., JPEG, PNG). 2. Restart the app: Close SNOW and reop... ⇲

inconsistent facial recognition

Fix: 1. Ensure good lighting: Make sure you are in a well-lit area when using facial recognition features. 2. Restart the app: Close and reopen... ⇲
 
Settings issue

unwanted automatic filter selection

Fix: 1. Check app settings: Look for options related to automatic filters in the settings menu and disable them if possible. 2. Manually select... ⇲
 
Messages issue

removal of messaging feature

Fix: 1. Explore alternative communication methods: Use other messaging apps to communicate with friends while using SNOW. 2. Check for updates:... ⇲
 
Updates issue

inability to revert to previous version

Fix: 1. Use a backup: If you have a backup of the previous version of the app, you can uninstall the current version and install the backup. 2.... ⇲
 
Glitches issue

disappearing filters

Fix: 1. Restart the app: Close and reopen SNOW to see if the filters reappear. 2. Check for updates: Ensure you have the latest version of SNOW,... ⇲
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 what users are saying
Good experience
69.2%

Bad experience
23.7%

Neutral
7.1%

~ from our NLP analysis of 1,464,121 combined software ratings.

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 Private Data SNOW collects from your Android
  1. retrieve running apps
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. control flashlight
  11. full network access
  12. control vibration
  13. prevent device from sleeping
  14. Google Play license check
  15. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $39.99 per item