Fix Club Pilates errors on android

  17877 Von Karman Ave, Suite 100, Irvine, CA 92614
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Glitches
Glitch with COVID waiver

🛠️ Try logging out of the app and logging back in. This can refresh the app and resolve any temporary g... show fix »
 
UI
Inconsistent class history display

🛠️ Refresh the class history page by pulling down on the screen. This can help load the most recent dat... show fix »
Check-in option disappears at class start

🛠️ Ensure you are checking in a few minutes before the class starts to avoid missing the check-in windo... show fix »
Inability to see all classes at a glance

🛠️ Use the filter options to select 'All Classes' or adjust the date range to see more classes at once.... show fix »
Poor layout on schedule screen

🛠️ Try adjusting your device's display settings, such as font size or screen resolution, which may impr... show fix »
App lacks user-friendly navigation

🛠️ Familiarize yourself with the app layout by exploring each section to improve your navigation experi... show fix »
 
Settings
Limited membership management options

🛠️ Access your membership details through the website version of Club Pilates, which may offer more com... show fix »
No easy way to share schedule

🛠️ Take a screenshot of your schedule and share it via messaging apps or social media as a workaround.... show fix »
Filters do not save when changing days

🛠️ Try applying the filters again after changing the day to see if they stick. This may be a temporary... show fix »
Cannot add waitlisted classes to calendar

🛠️ Manually add the waitlisted class to your calendar by creating a new event with the class details.... show fix »
No option to downgrade or upgrade membership in app

🛠️ Visit the Club Pilates website to manage your membership options, as the app may not support this fe... show fix »
No grace period for check-in

🛠️ Arrive at the studio a few minutes early to ensure you can check in on time. OR Check the app for... show fix »
 
Login
Frequent logouts

🛠️ Check your internet connection. A weak connection can cause the app to log you out frequently. Switc... show fix »
 
Customization
Cumbersome studio addition process

🛠️ Make sure you are following the correct steps to add a studio. Refer to the app's help section for d... show fix »
Inability to mark instructors as favorites

🛠️ Keep a personal note of your favorite instructors and their class schedules until this feature is av... show fix »
 
Payments
Credits not usable until after billing date

🛠️ Plan your class bookings around your billing date to ensure you can use your credits effectively.... show fix »
 
Support
No feedback option for instructors

🛠️ Consider providing feedback directly to the studio staff during your visit or through their website.... show fix »
 
Compatibility
Samsung calendar not supported

🛠️ Use a different calendar app that is compatible with the Club Pilates app for scheduling. OR Chec... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Xponential Fitness LLC
Email:
  info@clubpilates.com
Website:
🌐 www.clubpilates.com
Terms/Privacy:
⚔️ https://www.clubpilates.com/privacy-policy/
 Private Data Club Pilates collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. view network connections
  7. full network access
  8. run at startup
  9. control vibration
  10. prevent device from sleeping
  11. receive data from Internet

 Breakdown of Software Ratings
Positive experience
94.3%

Negative experience
4.5%

Neutral
1.1%

~ from our NLP analysis of 10,770 combined software ratings.