fix problems on Magisto [android]

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—— Run into issues on Magisto? Get help pending when official support gets back to you!

Magisto - Video Editor & Music
Info:
company: Magisto by Vimeo
: support@magisto.com
: www.magisto.com
Chat with our AI-based Magisto Support
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Payments issue

No free trial available

Fix: Check if there are any limited-time promotions or discounts that allow you to try the premium features for a short period. Sometimes, apps o... ⇲

Limited access to features in free version

Fix: Maximize the use of the free features by planning your video projects around what is available. Focus on creating shorter videos that can be... ⇲

No option to download videos without payment

Fix: Consider using screen recording software to capture your videos if you are unable to download them directly. This can be a workaround to sav... ⇲

No clear distinction between free and paid features

Fix: Review the app's documentation or help section to understand which features are available in the free version versus the paid version. OR... ⇲
 
Video issue

Inability to manually edit videos

Fix: Consider using a different video editing app that allows for manual editing, such as Adobe Premiere Rush or KineMaster, which provide more c... ⇲

Inconsistent video quality

Fix: Ensure that you are using high-quality source materials for your videos. The quality of the input can significantly affect the output qualit... ⇲

No ability to trim videos

Fix: Use a different video editing app that allows for trimming, such as InShot or KineMaster, to edit your videos before importing them into Mag... ⇲
 
Audio issue

Poor audio editing features

Fix: Use a separate audio editing app, such as Audacity or WaveEditor, to edit your audio tracks before importing them into Magisto. This will gi... ⇲

Limited music choices

Fix: Explore royalty-free music libraries online, such as YouTube Audio Library or Free Music Archive, to find additional music tracks that you c... ⇲
 
Bugs issue

Frequent technical issues

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Check the Google Play Store for any available upd... ⇲
 
Customization issue

Lack of customization

Fix: Explore other video editing apps that offer more customization options, such as FilmoraGo or KineMaster, which allow for greater flexibility... ⇲

Automatic video creation without user control

Fix: Explore the app's settings to see if there are options to customize the automatic video creation process, allowing for more user input. OR... ⇲

Limited effects and transitions

Fix: Look for other video editing apps that offer a wider variety of effects and transitions, such as PowerDirector or FilmoraGo, which may bette... ⇲
 
UI issue

Confusing user interface

Fix: Take time to explore the app and familiarize yourself with its layout. Look for online tutorials or guides that can help you navigate the in... ⇲

Difficult navigation for adding clips

Fix: Familiarize yourself with the app's navigation by reviewing tutorials or guides that explain how to add clips effectively. OR Practice ad... ⇲
 
Backup issue

Loss of previously saved videos

Fix: Regularly back up your videos to a cloud service or external storage to prevent loss. This can be done by exporting your videos to Google Dr... ⇲
 
Permissions issue

Excessive permissions required

Fix: Review the permissions requested by the app and disable any that are not necessary for its functionality. Go to Settings > Apps > Magisto >... ⇲
 
Updates issue

Magisto performance issues after updates

Fix: Clear the app's cache and data after an update to improve performance. Go to Settings > Apps > Magisto > Storage > Clear Cache and Clear Dat... ⇲
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 what users are saying
Good experience
89.5%

Bad experience
6.9%

Neutral
3.7%

~ from our NLP analysis of 1,163,119 combined software ratings.

 Private Data Magisto collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. run at startup
  7. control vibration
  8. prevent device from sleeping
  9. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $200.00 per item