fix problems on Turbolearn [android]

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—— Run into issues on Turbolearn? Get help pending when official support gets back to you!

Turbolearn - AI Note Taker
Info:
company: TurboLearn AI
: sarthak@turbolearn.ai
: www.turbolearn.ai
Chat with our AI-based Turbolearn Support
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Audio issue

recording sometimes fails to start

Fix: 1. Check microphone permissions: Go to Settings > Apps > Turbolearn > Permissions and ensure the app has permission to access your microphon... ⇲
 
UI issue

share button doesn't work

Fix: 1. Check app permissions: Go to Settings > Apps > Turbolearn > Permissions and ensure that the app has permission to access your storage and... ⇲
 
Loading issue

notes generation gets stuck at 91%

Fix: 1. Restart the app: Close Turbolearn completely and reopen it. This can sometimes resolve temporary issues with the app's processing. 2. Che... ⇲
 
Compatibility issue

limited language support

Fix: 1. Explore language settings: Check if there are any language settings within the app that you can adjust to better suit your needs. 2. Use... ⇲

inability to access PDF or PPTX files

Fix: 1. Check file compatibility: Ensure that the PDF or PPTX files are not corrupted and are compatible with the app. 2. Use a file viewer: If t... ⇲
 
Customization issue

no option to delete old notes

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new features (like note deletion) may be added in updates. 2. Archiv... ⇲

no folders for organizing notes

Fix: 1. Use tags or labels: If the app allows, use tags or labels to categorize your notes, which can help you find them more easily. 2. Create a... ⇲
 
Bias issue

bias in note-taking technology

Fix: 1. Use clear and neutral language: When recording, try to use straightforward language and avoid slang or idioms that may confuse the AI. 2.... ⇲
 
Crashes issue

Turbolearn crashes during audio recording

Fix: 1. Free up device memory: Close other apps and clear unnecessary files to ensure your device has enough memory to handle audio recording. 2.... ⇲
 
Registration issue

sign-up issues with Gmail

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when trying to sign up. 2. Clear app cache: Go to Settings >... ⇲
 
AI issue

AI struggles with certain accents and technical terms

Fix: 1. Use clear and slow speech: When recording, try to speak clearly and at a moderate pace. This can help the AI better understand your speec... ⇲
 
Payments issue

subscription required for unlimited recording

Fix: 1. Monitor your usage: Keep track of your recording time and manage it within the limits of the free version to avoid needing a subscription... ⇲
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 what users are saying
Good experience
90.3%

Neutral
7.1%

Bad experience
2.3%

~ from our NLP analysis of 9,228 combined software ratings.

 Private Data Turbolearn collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. record audio
  4. view network connections
  5. full network access
  6. change your audio settings
  7. run at startup
  8. draw over other apps
  9. control vibration
  10. prevent device from sleeping
  11. receive data from Internet

  Cost of Subscriptions
  1. $9.99 - $99.99 per item