—— Run into issues on Kids A-Z? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Adjust the screen orientation or zoom settings on your device to see if it changes the layout of the buttons and text. OR Try switching t... ⇲
Fix: Ensure that your device has the latest software updates installed. Go to Settings > System > Software Update and check for updates. OR Cl... ⇲
Fix: Close other applications running in the background to free up memory. You can do this by accessing the recent apps menu and swiping away unu... ⇲
Fix: Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. OR Try restarting the app or your devi... ⇲
Fix: Ensure that you are selecting the 'Remember Me' option when logging in to save your credentials for future sessions. OR Regularly check f... ⇲
Fix: Explore the app settings to see if there are any features that can be enabled or adjusted to enhance functionality. OR Consider using the... ⇲
Fix: Regularly log out and log back into the app to refresh your progress data and ensure it syncs correctly. OR Manually track progress using... ⇲
Fix: Utilize the reporting features within the app to generate progress reports for each student, if available. OR Create a simple tracking sh... ⇲
Fix: Familiarize yourself with the app's layout by spending time exploring each section to improve navigation. OR Create a checklist of tasks... ⇲
Fix: Look for any available discounts or promotional offers that may reduce the subscription cost. OR Consider sharing a subscription with ano... ⇲
Fix: Search for online forums or user groups where other users share tips and tricks for using the app effectively. OR Explore the app's help... ⇲
Fix: Encourage students to take breaks between exercises to maintain engagement and reduce monotony. OR Supplement app activities with additio... ⇲
Fix: Check for app updates that may fix known glitches in the award system and install them. OR Keep a manual record of awards earned until th... ⇲
Fix: Create separate user profiles on your device for each student to allow them to log in individually. OR Use a shared account but keep trac... ⇲
Fix: Ensure that your internet connection is stable and fast. Consider switching to a different network if possible. OR Clear the app cache re... ⇲
Fix: Use the app's existing features to create groups or classes if available, which may allow for book assignments. OR Manually recommend boo... ⇲
Fix: Regularly check the app's progress reports to keep track of reading history, if available. OR Maintain a separate log of reading activiti... ⇲
Fix: Try using a different device to see if the issue persists, as it may be device-specific. OR Pause the recording and restart it if the app... ⇲
Fix: Incorporate discussions about the books read to ensure comprehension and engagement beyond just tracking progress. OR Use additional asse... ⇲
Fix: Supplement vocabulary lessons with external resources such as flashcards or educational websites. OR Encourage students to create their o... ⇲