fix problems on Startpage [android]

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—— Run into issues on Startpage? Get help pending when official support gets back to you!

Startpage
Info:
company: Startpage
: support@startpage.com
: support.startpage.com
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Customization issue

No ability to have bookmarked tiles on the home page

Fix: While Startpage does not support bookmarked tiles directly, you can create a custom homepage using a third-party service like 'Start.me' or... ⇲
 
Links issue

Cannot open email links

Fix: Check your default app settings for handling email links. Go to 'Settings' > 'Apps' > 'Default apps' and ensure that you have a default emai... ⇲
 
Search issue

No search bar

Fix: If the search bar is not visible, try refreshing the app or restarting your device. Sometimes, a simple restart can resolve UI issues. If th... ⇲

Startpage search engine sometimes shows no results

Fix: If you encounter no results, try refining your search terms or using different keywords. Sometimes, specific queries may not yield results d... ⇲
 
Privacy issue

Sends data to Google Safe Browsing

Fix: To enhance your privacy, consider using a VPN service while browsing. This can help mask your IP address and provide an additional layer of... ⇲

No app tracking protection

Fix: To mitigate tracking, consider using a privacy-focused browser extension if available, or switch to a browser that has built-in tracking pro... ⇲

Misses the mark on anonymity

Fix: To enhance your anonymity, consider using a VPN service while browsing. This will help mask your IP address and provide an additional layer... ⇲
 
UI issue

Cannot zoom in and out

Fix: If zooming is not working, check if the 'Accessibility' settings on your device allow for pinch-to-zoom gestures. Go to 'Settings' > 'Access... ⇲

No forward or back button

Fix: You can use the Android navigation buttons to go back or forward. The back button on your device will take you to the previous page. If you... ⇲

Feels like a reskinned Chromium

Fix: If you prefer a different browsing experience, consider trying alternative browsers that focus on privacy and user experience, such as Firef... ⇲
 
Settings issue

Clear history defaults to last 15 minutes

Fix: To clear your entire history, go to 'Settings' > 'Privacy' > 'Clear Browsing Data' in the Startpage app. Select the time range to 'All Time'... ⇲

Requires turning off safe search for many websites

Fix: If safe search is causing issues, you can adjust your search settings in Startpage. Go to 'Settings' within the app and look for search pref... ⇲
 
Ads issue

No ad blocker

Fix: Consider using a browser that has built-in ad blocking features, such as Brave or Firefox with an ad blocker extension. This will provide a... ⇲
 
Slow issue

Slower loading times

Fix: Check your internet connection speed. If it's slow, try resetting your router or switching to a different network. You can also try clearing... ⇲
 
Compatibility issue

Doesn't work with device's password manager/autocomplete

Fix: Ensure that your password manager is set as the default autofill service. Go to 'Settings' > 'System' > 'Languages & input' > 'Advanced' > '... ⇲
 
Features issue

Lacks features compared to competitors

Fix: Explore additional privacy-focused browsers that may offer the features you are looking for, such as DuckDuckGo Privacy Browser or Firefox F... ⇲
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 what users are saying
Good experience
87.8%

Neutral
6.7%

Bad experience
4.7%

~ from our NLP analysis of 1,066 combined software ratings.

 Private Data Startpage collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. view network connections
  12. pair with Bluetooth devices
  13. access Bluetooth settings
  14. full network access
  15. change your audio settings
  16. control Near Field Communication
  17. run at startup
  18. reorder running apps
  19. use accounts on the device
  20. control vibration
  21. prevent device from sleeping
  22. install shortcuts
  23. download files without notification
  24. receive data from Internet