—— Run into issues on SuperCycle Bike Computer? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the time settings on your device to ensure they are synchronized with the SuperCycle app. Go to your device's settings, find 'Date & T... ⇲
Fix: Before starting your ride, ensure that the map is fully loaded and cached. Open the map section of the app and allow it to load completely w... ⇲
Fix: Ensure that your device's GPS is enabled and functioning properly. Go to your device's settings, find 'Location', and set it to 'High accura... ⇲
Fix: Check if the odometer feature is hidden in the app settings. Go to the settings menu within the SuperCycle app and look for any options rela... ⇲
Fix: Ensure that the GPS settings on your device are set to high accuracy. This can improve the app's ability to calculate elevation changes. Go... ⇲
Fix: Ensure that your personal data (weight, height, age) is correctly entered in the app settings. Go to the profile or settings section of the... ⇲
Fix: Make sure that your sensors (heart rate monitor, speed sensor, etc.) are fully charged and within range of your device. Check the battery le... ⇲
Fix: Adjust the location settings on your device to allow the SuperCycle app to access your location continuously. Go to your device's settings,... ⇲