fix problems on Top Heroes [android]

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—— Run into issues on Top Heroes? Get help pending when official support gets back to you!

Top Heroes: Kingdom Saga
Info:
company: RiverGame
: support_th@rivergame.net
: www.greenmushrooms.net
Chat with our AI-based Top Heroes Support
   Hello! How can I assist you?  

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Crashes issue

frequent crashes

Fix: Ensure your device has enough storage space by deleting unused apps or files, as low storage can cause crashes. OR Update the app to the... ⇲
 
Network issue

server disconnections

Fix: Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists. OR Restart your device to refresh t... ⇲
 
Ads issue

misleading advertisements

Fix: Research the game through reviews and gameplay videos before making any purchases to ensure it meets your expectations. OR Engage with co... ⇲
 
Gameplay issue

toxic game environment

Fix: Use the mute or block features for players who are disruptive or toxic to improve your gaming experience. OR Engage with positive communi... ⇲

gameplay becomes repetitive

Fix: Try to set personal challenges or goals within the game to keep the experience fresh, such as completing levels with specific restrictions.... ⇲

excessive wait times for upgrades

Fix: Plan your upgrades during times when you can play less actively, allowing you to maximize your time while waiting. OR Use in-game resourc... ⇲

unfair to new players

Fix: Join beginner-friendly groups or communities that can provide support and tips for new players. OR Focus on completing beginner quests an... ⇲
 
Support issue

poor customer support

Fix: Utilize community forums or social media groups related to Top Heroes to seek help from other players who may have experienced similar issue... ⇲
 
Payments issue

high in-game item prices

Fix: Focus on earning in-game currency through daily quests or events instead of purchasing items. This can help you accumulate resources without... ⇲

expensive building upgrades

Fix: Prioritize which buildings to upgrade based on your gameplay style and needs, focusing on those that provide the most benefit first. OR P... ⇲

pay-to-win mechanics

Fix: Focus on improving your skills and strategies rather than relying on in-game purchases. Join community discussions for tips on free strategi... ⇲
 
UI issue

UI issues

Fix: Adjust the display settings on your device, such as screen resolution or font size, which may help improve the UI experience. OR Restart... ⇲

difficult navigation

Fix: Familiarize yourself with the game’s layout by spending time exploring each section, which can help improve navigation skills. OR Use onl... ⇲
 
Bugs issue

constant errors

Fix: Clear the app cache regularly to prevent accumulation of errors. Go to Settings > Apps > Top Heroes > Storage > Clear Cache. OR Reinstall... ⇲
 
Customization issue

lack of language options

Fix: Check the app settings to see if there are any language options available that you may have missed. OR Use translation apps or tools to h... ⇲
 
Updates issue

frequent updates causing more issues

Fix: Keep the app updated to the latest version, as updates often include fixes for previous issues. OR If an update causes problems, consider... ⇲
 
Screen issue

game running on lock screen

Fix: Check your device settings to ensure that the app is not set to run in the background when the screen is locked. OR Disable any battery-s... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.0%

Bad experience
14.4%

Neutral
3.5%

~ from our NLP analysis of 20,866 combined software ratings.

 Private Data Top Heroes collects from your Android
  1. read the contents of your USB storage
  2. view Wi-Fi connections
  3. view network connections
  4. full network access
  5. run at startup
  6. prevent device from sleeping
  7. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item