Fix BinBin errors on android

Experiencing issues? Solve common BinBin problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click

27 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
All
 
Support
no option to report issues

🛠️ Use the app's feedback feature if available. Navigate to the settings or help section to find an opt... show fix »
inaccessible customer support

🛠️ Check if there are alternative contact methods listed on the app or website, such as social media ac... show fix »
email for support inactive

🛠️ Look for alternative contact methods within the app or on the official website, such as live chat or... show fix »
no support for broken scooters

🛠️ If you encounter a broken scooter, take a photo and document the issue for reporting later through t... show fix »
 
Bugs
random scooter activation

🛠️ Ensure that your app is updated to the latest version, as updates may fix bugs related to scooter ac... show fix »
scooters malfunction frequently

🛠️ Before starting a ride, check the scooter for any visible issues. If you notice something wrong, do... show fix »
unilateral trip opening by service

🛠️ Check the app settings to see if there is an option to disable automatic trip opening or notificatio... show fix »
design bugs leading to overcharges

🛠️ Keep track of your rides and charges manually to identify any discrepancies and report them through... show fix »
 
Ads
pop-up offers activate subscriptions

🛠️ Review your app settings to see if there is an option to disable notifications or pop-ups related to... show fix »
 
Crashes
app crashes during payment

🛠️ Ensure that your device has enough storage space and memory available. Clear unnecessary apps or fil... show fix »
 
Slow
scooters slow down unexpectedly

🛠️ Check if the scooter battery is low before starting your ride, as this can affect performance. If th... show fix »
slow app performance

🛠️ Clear the app cache and data to improve performance. Go to Settings > Apps > BinBin > Storage > Clea... show fix »
 
Loading
app does not open

🛠️ Restart your device to clear any temporary glitches that may be preventing the app from opening. O... show fix »
 
Updates
app update made it slower

🛠️ Clear the app cache after an update to remove any old data that may be causing slow performance. Go... show fix »
 
Account
wallet shows no account activity

🛠️ Check your internet connection to ensure that the app can sync with the server. A poor connection ma... show fix »
constant disconnection from account

🛠️ Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or... show fix »
 
Payments
extra charges for failed lock

🛠️ Ensure that you are following the correct procedure for locking the scooter. Review any instructions... show fix »
money deducted without service

🛠️ Document the transaction details, including time and amount, and check your transaction history in t... show fix »
cannot start ride due to debt

🛠️ Check your account balance and ensure that you have sufficient funds to start a ride. If you are in... show fix »
issues adding funds

🛠️ Check your payment method to ensure it is valid and has sufficient funds. Try using a different paym... show fix »
insufficient balance errors when locking

🛠️ Ensure that you have enough balance in your wallet before attempting to lock the scooter. Check your... show fix »
 
UI
poor user interface

🛠️ Familiarize yourself with the app layout by exploring all sections. Sometimes, user experience impro... show fix »
 
Network
server downtime

🛠️ Check the app's social media pages or community forums for any announcements regarding server mainte... show fix »
 
Registration
confirmation code not sent

🛠️ Check your spam or junk email folder to ensure the confirmation code did not get filtered out. OR... show fix »
 
Syncing
ride not ending in system

🛠️ Ensure that you are following the correct procedure to end the ride as per the app instructions. Dou... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Bin Ulaşım ve Akıllı Şehir Teknolojileri A.Ş.
Email:
  destek@binbinscooters.com
Website:
🌐 binbin.tech
Terms/Privacy:
⚔️ https://www.binbin.tech/privacy-policy-en
 Private Data BinBin collects from your Android
  1. retrieve running apps
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. change network connectivity
  10. allow Wi-Fi Multicast reception
  11. connect and disconnect from Wi-Fi
  12. full network access
  13. run at startup
  14. draw over other apps
  15. control vibration
  16. prevent device from sleeping
  17. receive data from Internet

 Breakdown of Software Ratings
Positive experience
65.6%

Negative experience
32.8%

Neutral
0.8%

~ from our NLP analysis of 59,815 combined software ratings.