—— Run into issues on Calorie Counter? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Clear the app's cache to remove any temporary files that may be causing errors. Go to your device's Settings > Apps > MyNetDiary > Storage >... ⇲
Fix: Ensure that the camera lens is clean and unobstructed. Try scanning in a well-lit area to improve recognition. If the barcode is damaged or... ⇲
Fix: Double-check that you are following the correct steps to save custom entries. After entering the details, ensure you tap 'Save' or 'Add' bef... ⇲
Fix: Set reminders within the app to prompt you to log meals at specific times. This can help establish a routine and make logging easier. OR... ⇲
Fix: Ensure you are entering your weight consistently at the same time of day and under similar conditions (e.g., after waking up). This can help... ⇲
Fix: Regularly clear the app's cache and data to minimize bugs. Go to Settings > Apps > MyNetDiary > Storage > Clear Cache and Clear Data. OR... ⇲
Fix: Try searching for saved foods using different keywords or categories. Sometimes, the search function may not recognize exact names. OR If... ⇲
Fix: Cross-reference the calorie counts with a reliable source, such as the USDA FoodData Central or other nutrition databases. If discrepancies... ⇲
Fix: Familiarize yourself with the app's layout by exploring each section. Create a list of frequently used features and bookmark them if the app... ⇲
Fix: Check the app's settings to see if there is an option to customize the display of calorie intake. Adjust the settings to make the informatio... ⇲
Fix: Check your internet connection to ensure it is stable. Go to Settings > Network & Internet to verify your connection. If the connection is f... ⇲
Fix: Clear the app's cache and data. Go to Settings > Apps > MyNetDiary > Storage > Clear Cache and then Clear Data. Note that clearing data may... ⇲
Fix: Log foods one at a time instead of in bulk to avoid glitches. This may be a temporary workaround until the app is updated. OR If the app... ⇲
Fix: Ensure you are using the correct email address associated with your account. Check your spam folder for recovery emails if you are not recei... ⇲
Fix: Use tags or categories if the app allows for better organization of recipes. This can help you find them more easily. OR Consider creatin... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions that may address your problem without needing direct support. OR Util... ⇲