Fix Pure Play Tube Errors on android

Experiencing issues? Solve common Pure Play Tube problems instantly.
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Loading
Videos keep loading and do not play

🛠️ Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. R... show fix »
 
Crashes
App closes when clicking a video

🛠️ Update the app to the latest version from the Google Play Store, as updates often fix bugs and crash... show fix »
 
Ads
Excessive ads compared to YouTube

🛠️ Consider using an ad-blocking app available on the Play Store to reduce the number of ads you encoun... show fix »
Ads play before and during video playback

🛠️ Look for any settings within the app that allow you to adjust ad preferences or reduce the frequency... show fix »
 
Audio
Background play not available

🛠️ Check if the app has a premium version that offers background play features and consider upgrading i... show fix »
Music stops playing unexpectedly

🛠️ Check your device's battery optimization settings. Go to Settings > Battery > Battery Optimization a... show fix »
 
Updates
Videos not playing after last update

🛠️ Clear the app cache and data by going to Settings > Apps > Pure Play Tube > Storage > Clear Cache an... show fix »
 
Video
Error messages when trying to play videos

🛠️ Check for any updates to the app and install them. Sometimes, error messages are resolved in newer v... show fix »
 
Bugs
App does not work properly

🛠️ Ensure your device's operating system is up to date. Go to Settings > System > System Update and che... show fix »
 
UI
Subscribed channels appear blank

🛠️ Try logging out of your account and then logging back in to refresh your subscriptions. OR Clear... show fix »
 
Freezing
App freezes while watching stream

🛠️ Close other apps running in the background to free up memory and resources for Pure Play Tube. OR... show fix »
 
Support
Cannot report issues within the app

🛠️ Take screenshots of the issues and document them. You can report them through the app store review s... show fix »
 
Customization
No features for visually impaired users

🛠️ Explore accessibility settings on your Android device. Go to Settings > Accessibility and enable fea... show fix »
 
Downloads
App does not download music anymore

🛠️ Check if there are any updates available for the app that may restore the download feature. OR Cl... show fix »
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 Contact Support
Developer:
Pure Play Tube Studio
Email:
  enes.kento1@gmail.com
Terms/Privacy:
⚔️ https://sites.google.com/view/pureplaytube
 Private Data Pure Play Tube collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. run at startup
  7. draw over other apps
  8. prevent device from sleeping

 Breakdown of Software Ratings
Positive experience
66.0%

Negative experience
23.2%

Neutral
9.7%

~ from our NLP analysis of 2,192 combined software ratings.
  Cost of Subscriptions
  1. $10.99 per item