Fix Club Cooee Errors on android

Experiencing issues? Solve common Club Cooee problems instantly.
Get Started:
View Resolved Issues
Fix Now in One Click
🔍   Select the category that fits your issue:
All
 
Crashes
app crashes when sending pictures

🛠️ 1. Reduce image size: Before sending pictures, resize them using a photo editing app to reduce the f... show fix »
 
Account
wrongful account bans

🛠️ 1. Review community guidelines: Familiarize yourself with the app's rules to ensure compliance and a... show fix »
 
Loading
extremely long loading times

🛠️ 1. Clear the app cache: Go to your device's Settings > Apps > Club Cooee > Storage > Clear Cache. Th... show fix »
 
UI
items in shop not visible until equipped

🛠️ 1. Restart the app: Close Club Cooee completely and reopen it. This can refresh the app and may reso... show fix »
poor shop organization

🛠️ 1. Use search function: If available, use the search bar in the shop to find specific items instead... show fix »
 
Customization
customization menu items disappear

🛠️ 1. Restart the app: Sometimes, simply closing and reopening the app can resolve temporary glitches i... show fix »
unable to delete clothes on mobile

🛠️ 1. Check for a delete option: In the customization menu, look for a delete or remove option next to... show fix »
 
Payments
currency system is ineffective

🛠️ 1. Track your spending: Keep a personal log of your in-game purchases to better manage your currency... show fix »
 
Syncing
profile information not saved

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivit... show fix »
 
Privacy
bullying and harassment issues

🛠️ 1. Use block features: If you encounter bullying, use the block feature to prevent the offender from... show fix »
inappropriate content in chat

🛠️ 1. Use the report feature: If you encounter inappropriate content, report it immediately using the a... show fix »
 
Login
frequent relogging required

🛠️ 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can cau... show fix »
 
Freezing
music playlist freezes

🛠️ 1. Restart the app: Close and reopen Club Cooee to refresh the music playlist and resolve freezing i... show fix »
app freezes during avatar creation

🛠️ 1. Restart the app: If the app freezes, close it completely and reopen it to try creating your avata... show fix »
 
Support
lack of support for harassment

🛠️ 1. Familiarize yourself with reporting tools: Learn how to use the app's reporting features to docum... show fix »
 
Glitches
glitches in avatar movement

🛠️ 1. Restart the app: Closing and reopening Club Cooee can often resolve temporary glitches in avatar... show fix »
 
Gameplay
limited song choices during play

🛠️ 1. Explore playlists: Look for curated playlists within the app that may offer a wider variety of so... show fix »
 
Registration
technical problems preventing account creation

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection when trying to creat... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
cooee GmbH
Email:
  android@clubcooee.com
Website:
🌐 www.clubcooee.com
Terms/Privacy:
⚔️ https://www.clubcooee.com/pages/privacy
 Private Data Club Cooee collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. pair with Bluetooth devices
  8. change network connectivity
  9. full network access
  10. change your audio settings
  11. control vibration
  12. prevent device from sleeping
  13. receive data from Internet

 Breakdown of Software Ratings
Positive experience
64.5%

Negative experience
28.3%

Neutral
7.1%

~ from our NLP analysis of 76,255 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $99.99 per item