Fix Alrajhi Bank errors on android

I have a problem with Alrajhi Bank
Let us help you find a quick solution by selecting your issue from below
🔍   Browse by Category
All
 
Login
Frequent authentication prompts

🛠️ Ensure that your app is updated to the latest version, as updates may resolve authentication issues.... show fix »
Redirected to login page after actions

🛠️ This may be due to session timeout settings. Check if you have the option to adjust session timeout... show fix »
Unable to activate fingerprint or generate login PIN

🛠️ Ensure that your device's fingerprint sensor is functioning properly. Test it with other apps that r... show fix »
Session timeout due to inactivity

🛠️ Try to stay active within the app by regularly interacting with it. If you know you will be inactive... show fix »
Location errors preventing login

🛠️ Ensure that location services are enabled on your device. Go to Settings > Location and make sure it... show fix »
Login button not activated

🛠️ Ensure that all required fields are filled out correctly. Sometimes, missing information can prevent... show fix »
Frequent logouts

🛠️ Check your internet connection. A weak connection can cause frequent logouts. Switch between Wi-Fi a... show fix »
Session timed out after login

🛠️ Try to stay active within the app to prevent session timeouts. If you know you will be inactive, sav... show fix »
Stuck on nafath verification

🛠️ Ensure that you have a stable internet connection. A weak connection can cause the verification proc... show fix »
 
UI
Complicated home page and app interface

🛠️ Familiarize yourself with the app layout by exploring each section. Take note of where key features... show fix »
No shortcuts for IBAN certificate

🛠️ Look for the IBAN certificate option in the app's settings or under account details. If it’s not eas... show fix »
Cannot find card printing option

🛠️ Navigate to the 'Cards' section in the app. If the option is not visible, check if your account type... show fix »
 
Payments
Transfer money not credited

🛠️ Check the transaction history in the app to confirm if the transfer was processed. If it shows as co... show fix »
Significant delay in receiving transferred money

🛠️ Verify the transfer method used, as some methods may take longer than others. Check the app for esti... show fix »
Daily transaction limit reached for international transactions

🛠️ Review your transaction limits in the app settings. If you need to increase your limit, check if the... show fix »
International money transfer option missing

🛠️ Check if your account type supports international transfers. Some account types may have restriction... show fix »
Credit cards cannot be added to Apple Pay

🛠️ Check if your credit card is supported by Apple Pay. You can find a list of supported cards on the A... show fix »
Delayed money transfers

🛠️ Verify the transfer method used, as some methods may take longer than others. Check the app for esti... show fix »
Transfer service not available

🛠️ Check if there are any service outages or maintenance notifications in the app or on the bank's webs... show fix »
 
Support
Poor customer service

🛠️ Utilize the in-app support feature if available, as it may provide quicker responses than traditiona... show fix »
 
Crashes
App not working for two days

🛠️ Restart your device to clear any temporary glitches that may be affecting the app's performance. O... show fix »
App crashing in certain regions

🛠️ Check if there are any regional restrictions or settings in the app that may be causing the crash. T... show fix »
App not opening after update

🛠️ Restart your device to clear any temporary glitches that may be affecting the app's performance afte... show fix »
 
Security
OTP not received for ATM card printing

🛠️ Ensure that your phone number linked to the account is correct. You can verify this in the app setti... show fix »
 
Slow
Slow response after last update

🛠️ Clear the app's cache to improve performance. Go to Settings > Apps > Alrajhi Bank > Storage > Clear... show fix »
 
Bugs
General data and integration errors

🛠️ Clear the app's cache and data to reset any integration issues. Go to Settings > Apps > Alrajhi Bank... show fix »
General integration error on adding beneficiary

🛠️ Ensure that you are entering all required information correctly. Double-check the beneficiary's deta... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Al Rajhi Bank
Email:
  ebanking@alrajhibank.com.sa
Website:
🌐 www.alrajhibank.com.sa
Terms/Privacy:
⚔️ https://www.alrajhibank.com.sa/Privacy-Notice
 Private Data alrajhi bank collects from your Android
  1. read your own contact card
  2. read your contacts
  3. modify your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. record audio
  11. view Wi-Fi connections
  12. view network connections
  13. connect and disconnect from Wi-Fi
  14. full network access
  15. change your audio settings
  16. control Near Field Communication
  17. run at startup
  18. draw over other apps
  19. control vibration
  20. prevent device from sleeping
  21. download files without notification
  22. receive data from Internet

 Breakdown of Software Ratings
Positive experience
79.8%

Negative experience
17.3%

Neutral
2.9%

~ from our NLP analysis of 1,145,931 combined software ratings.