fix problems on Simplilearn [android]

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—— Run into issues on Simplilearn? Get help pending when official support gets back to you!

Simplilearn: Online Learning
Info:
company: Simplilearn Solutions
: socialsupport@simplilearn.com
: www.simplilearn.com
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Compatibility issue

Simplilearn doesn't work smoothly on Android

Fix: 1. Check device compatibility: Ensure your Android device meets the minimum requirements for the Simplilearn app. Check the app's page on th... ⇲
 
UI issue

Single touches don't highlight all keys

Fix: 1. Adjust touch sensitivity: Go to Settings > Display > Touch sensitivity and adjust the sensitivity settings to see if it improves the touc... ⇲

Certificate not accessible

Fix: 1. Check account settings: Ensure you are logged into the correct account that completed the course. 2. Clear app cache: Go to Settings > A... ⇲
 
Loading issue

Videos fail to load

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if the issue... ⇲
 
Bugs issue

Progress tracking bugs

Fix: 1. Manually track progress: Keep a personal log of your progress in a notebook or digital document until the app resolves its tracking issue... ⇲

Inconsistent completion status

Fix: 1. Review course requirements: Double-check the course requirements to ensure you have completed all necessary components for completion sta... ⇲
 
Customization issue

No note-taking feature

Fix: 1. Use a separate note-taking app: Download a note-taking app like Google Keep, Evernote, or Microsoft OneNote to take notes while using Sim... ⇲
 
Notifications issue

Excessive notifications

Fix: 1. Adjust notification settings: Go to Settings > Apps > Simplilearn > Notifications and customize which notifications you want to receive o... ⇲
 
Audio issue

Monotone lessons

Fix: 1. Supplement with other resources: Look for additional learning materials such as podcasts or interactive courses that may provide a more e... ⇲

Instructor audio missing in videos

Fix: 1. Check device volume settings: Ensure that your device's volume is turned up and not muted. 2. Restart the app: Close the app completely... ⇲
 
Updates issue

Outdated course content

Fix: 1. Look for updated resources: Search for the latest articles, videos, or courses on the same topic from other platforms to supplement your... ⇲
 
Video issue

Streaming options limited to 1080p

Fix: 1. Adjust device settings: Check your device's display settings to ensure it supports higher resolutions if available. 2. Use a different d... ⇲
 
Crashes issue

Simplilearn crashes during quizzes

Fix: 1. Clear app cache: Go to Settings > Apps > Simplilearn > Storage > Clear Cache to remove any corrupted files that may be causing crashes.... ⇲
 
Support issue

No customer support contact

Fix: 1. Check the app for FAQs: Look for a help or FAQ section within the app that may provide answers to common issues. 2. Use community forums... ⇲
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 what users are saying
Good experience
90.5%

Neutral
5.5%

Bad experience
3.9%

~ from our NLP analysis of 86,960 combined software ratings.

 Private Data Simplilearn collects from your Android
  1. retrieve running apps
  2. find accounts on the device
  3. read calendar events plus confidential information
  4. add or modify calendar events and send email to guests without owners' knowledge
  5. directly call phone numbers
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. run at startup
  12. reorder running apps
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet