fix problems on Survey Junkie [android]

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—— Run into issues on Survey Junkie? Get help pending when official support gets back to you!

Survey Junkie
Info:
company: Survey Junkie
: mobileapp@surveyjunkie.com
: www.surveyjunkie.com
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Customization issue

High number of tedious or irrelevant surveys

Fix: Be selective about the surveys you choose to participate in. If a survey seems tedious or irrelevant, skip it and look for ones that align m... ⇲

Limited survey options available

Fix: Try adjusting your profile settings to ensure you are matched with a wider variety of surveys. Update your demographic information to reflec... ⇲

Surveys fill up quickly

Fix: Log in to the app multiple times a day to catch new surveys as they become available. Being proactive can increase your chances of qualifyin... ⇲
 
Bugs issue

Points are not awarded for completed surveys

Fix: If you believe you completed a survey but did not receive points, check your account's activity log to confirm if the survey was recorded. I... ⇲

Long surveys yield minimal points

Fix: Before starting a long survey, check the points awarded for completion. If the points seem low compared to the time investment, consider ski... ⇲

Inconsistent point allocation for completed surveys

Fix: Keep a record of the surveys you complete and the points you receive. If you notice discrepancies, you can refer to this log when addressing... ⇲

Low earning potential for time spent

Fix: Focus on surveys that offer higher points for shorter completion times. Prioritize these over longer surveys with lower rewards. OR Consi... ⇲
 
Freezing issue

Surveys frequently freeze or crash

Fix: Ensure that your app is updated to the latest version. Go to the Google Play Store, search for Survey Junkie, and check for updates. Keeping... ⇲
 
Payments issue

Difficulties in redeeming rewards

Fix: Review the redemption process in the app carefully. Make sure you meet all the requirements for redeeming your points, such as minimum point... ⇲
 
Support issue

Customer support response issues

Fix: Utilize the in-app support features to submit your queries. Be as detailed as possible in your request to help expedite the response process... ⇲
 
Messages issue

Repetitive disqualification messages

Fix: Review your profile settings and demographic information to ensure they are accurate and up-to-date. This can help reduce the number of disq... ⇲
 
Settings issue

Demographic filtering is ineffective

Fix: Ensure your demographic information is complete and accurate in your profile. This can help the app match you with more relevant surveys.... ⇲
 
Privacy issue

Privacy concerns with identification requirements

Fix: Review the app's privacy policy to understand how your information is used and stored. Familiarizing yourself with this can help alleviate c... ⇲
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 what users are saying
Good experience
82.0%

Bad experience
12.1%

Neutral
5.9%

~ from our NLP analysis of 97,218 combined software ratings.

 Private Data Survey Junkie collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. connect and disconnect from Wi-Fi
  8. full network access
  9. control Near Field Communication
  10. run at startup
  11. reorder running apps
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet