fix problems on Sheytoon [android]

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—— Run into issues on Sheytoon? Get help pending when official support gets back to you!

Sheytoon
Info:
company: Sheytoon Inc
: support@sheytoonapp.com
: sheytoonapp.com
: P.O. Box 53871 Irvine, CA 92619 United States of America
Chat with our AI-based Sheytoon Support
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UI issue

UI is basic

Fix: While the UI may be basic, you can enhance your experience by customizing any available settings. Look for options to change themes or layou... ⇲

difficult navigation

Fix: Familiarize yourself with the app's layout by spending time exploring each section. Create a mental map of where features are located to imp... ⇲

random icons are vague

Fix: Refer to any available help or FAQ sections within the app that may explain the icons. Understanding their meanings can improve your navigat... ⇲

requires double input for text

Fix: Check if there is an option in the app settings to enable single input for text fields. This may streamline your experience. OR Try using... ⇲

needs complete redesign

Fix: While a redesign may not be possible, you can customize your experience by adjusting settings and layouts to better suit your preferences.... ⇲
 
Bugs issue

extremely buggy

Fix: Regularly check for updates in the Google Play Store. Developers often release patches to fix bugs. Ensure your app is updated to the latest... ⇲

incorrect profile matches

Fix: Review your profile settings to ensure your preferences are set correctly. Adjust your filters to better align with your desired matches.... ⇲

explore section is buggy

Fix: Try refreshing the explore section by navigating away and then returning to it. This can sometimes resolve temporary glitches. OR Clear t... ⇲

random matches not swiped right

Fix: Review your swiping history if available, as some apps allow you to see your past swipes. This can help clarify any confusion about matches.... ⇲

new bugs after updates

Fix: If you encounter new bugs after an update, try clearing the app's cache to remove any corrupted data that may have been introduced with the... ⇲
 
Search issue

age range search doesn't work

Fix: Try resetting your search parameters. Go to the search settings, clear any existing filters, and re-enter your desired age range. Sometimes,... ⇲
 
Freezing issue

Sheytoon hangs frequently

Fix: Close any other apps running in the background to free up system resources. You can do this by accessing the recent apps menu and swiping aw... ⇲
 
Compatibility issue

small pool of eligible users

Fix: Expand your search criteria, such as location or interests, to increase the number of potential matches. This can help you connect with a wi... ⇲

rare matches

Fix: Expand your search criteria, such as location or interests, to increase the number of potential matches. This can help you connect with a wi... ⇲
 
Ads issue

giant banner obstructs interaction

Fix: Check if there is an option to hide or minimize the banner in the app settings. Some apps allow users to customize their interface to reduce... ⇲

frequent rating prompts

Fix: If the prompts are disruptive, check the app settings to see if there is an option to disable feedback requests or reduce their frequency.... ⇲
 
Crashes issue

Sheytoon crashes randomly

Fix: Ensure your device has enough storage space. Go to Settings > Storage and delete unnecessary files or apps to free up space, which can help... ⇲

crashes on profile update

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes for profile management. OR Try updating your pr... ⇲

crashes when minimized

Fix: Ensure your device has enough RAM available by closing other apps running in the background. This can help improve stability when minimizing... ⇲
 
Glitches issue

last views get stuck

Fix: Try refreshing the app by closing it completely and reopening it. This can help reset the view and clear any glitches. OR If the issue pe... ⇲
 
Notifications issue

persistent false message notifications

Fix: Check your notification settings within the app. Disable and then re-enable notifications to reset them, which may resolve the issue. OR... ⇲

missed match notifications are false

Fix: Check your notification settings to ensure they are configured correctly. Disable and re-enable notifications to reset them. OR If the is... ⇲

notification sound issues

Fix: Check the app's notification settings to ensure that sound is enabled. Go to Settings > Notifications > Sheytoon and adjust the sound settin... ⇲
 
Security issue

many fake profiles

Fix: Be cautious when interacting with profiles that seem suspicious. Use the app's reporting feature to flag fake accounts, which can help impro... ⇲
 
Payments issue

high premium fees

Fix: Evaluate the features offered in the premium version and determine if they align with your needs. If not, consider using the free version mo... ⇲

insufficient free version

Fix: Maximize the use of the free version by focusing on the features that are available. Create a strategy for how to engage with users effectiv... ⇲

scam-like payment structure

Fix: Review the payment options carefully before committing to any subscriptions. Look for user reviews or discussions about the payment structur... ⇲

inability to see matches without payment

Fix: Utilize any free trial options that may be available to access premium features temporarily and see your matches. OR Engage with the app'... ⇲

expensive subscription

Fix: Evaluate the features offered in the subscription and determine if they align with your needs. If not, consider using the free version more... ⇲

no cancellation option for subscriptions

Fix: Check the app settings or your account settings for a subscription management section. This is often where cancellation options are located.... ⇲

payment activation issues

Fix: Check your payment method to ensure it is valid and has sufficient funds. Update your payment information if necessary. OR Try logging ou... ⇲

premium account required for functionality

Fix: Evaluate the features offered in the premium version and determine if they align with your needs. If not, consider using the free version mo... ⇲
 
Support issue

no support response

Fix: Utilize any available self-help resources within the app, such as FAQs or community forums, to find solutions to your issues. OR Document... ⇲
 
Settings issue

location adjustment issues

Fix: Ensure that your device's location services are enabled and set to high accuracy. Go to Settings > Location and adjust the settings accordin... ⇲
 
Customization issue

limited range options

Fix: Expand your search radius in the app settings to include a wider area, which may help you find more matches. OR Consider using the app at... ⇲
 
Login issue

terrible login experience

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the password recovery option to reset i... ⇲

verification code issues

Fix: Check your network connection to ensure it is stable. A weak connection can delay the receipt of verification codes. OR If you are not re... ⇲
 
Syncing issue

sync issues with Facebook

Fix: Check your Facebook app settings to ensure that Sheytoon has the necessary permissions to sync. Go to Facebook > Settings > Apps and Website... ⇲
 
Network issue

Sheytoon disconnects frequently

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue p... ⇲
 
Messages issue

lost messages and connections

Fix: Check if the app has a backup feature that allows you to restore lost messages. If available, use it to recover your conversations. OR Re... ⇲

dysfunctional communication features

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes for communication features. OR Try logging out... ⇲

chat refresh issues

Fix: Try refreshing the chat section by navigating away and then returning to it. This can sometimes resolve temporary glitches. OR Clear the... ⇲
 
Privacy issue

inactive profiles cluttering the app

Fix: Use any available filtering options to hide or exclude inactive profiles from your search results, if the app provides such features. OR... ⇲
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 what users are saying
Good experience
85.1%

Neutral
9.8%

Bad experience
4.8%

~ from our NLP analysis of 2,869 combined software ratings.

 Private Data Sheytoon collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view network connections
  7. full network access
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet

  Cost of Subscriptions
  1. $4.99 - $49.99 per item