fix problems on Pictionary Air [android]

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—— Run into issues on Pictionary Air? Get help pending when official support gets back to you!

Pictionary Air
Info:
company: Mattel
: MattelConsumerService@Mattel.com
: www.mattelgames.com
: 333 Continental Blvd. El Segundo, CA 90245
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UI issue

Random lines appear while drawing

Fix: 1. Check for interference: Ensure there are no obstructions or interference between the pen and the device's camera. 2. Adjust drawing spee... ⇲

Inconsistent pen recognition

Fix: 1. Calibrate the pen: If the app has a calibration option, use it to ensure the pen is recognized accurately. 2. Check the pen battery: Ens... ⇲

No landscape mode for casting

Fix: 1. Use a casting device: If you have a smart TV or casting device, check if it supports landscape mode for other apps. 2. Adjust device set... ⇲

Pictionary Air only supports portrait mode

Fix: 1. Use a device stand: If you prefer landscape mode, consider using a stand to hold your device in portrait orientation while you play. 2.... ⇲
 
Audio issue

Inability to mute background music

Fix: 1. Check in-app settings: Look for any audio settings within the app that may allow you to mute or adjust background music. 2. Use device v... ⇲
 
Camera issue

Poor image quality

Fix: 1. Adjust lighting: Ensure you are in a well-lit area, as poor lighting can affect image quality. Use additional light sources if necessary.... ⇲

Limited camera orientation support

Fix: 1. Use a stand: If possible, use a stand to hold your device in the desired orientation. This can help maintain a stable view. 2. Adjust yo... ⇲

Requires good lighting to function

Fix: 1. Improve lighting: Use additional light sources to brighten the area where you are playing. Natural light is best, but lamps can also help... ⇲

Inability to switch camera views

Fix: 1. Check app settings: Look for any options within the app that may allow you to switch camera views. 2. Restart the app: Sometimes, a simp... ⇲
 
Video issue

Lag when mirroring to TV

Fix: 1. Check Wi-Fi connection: Ensure both your device and TV are connected to a strong and stable Wi-Fi network. 2. Reduce distance: Minimize... ⇲

In-app video rendered in grayscale

Fix: 1. Check device settings: Ensure that your device's color settings are set to normal and not grayscale mode. 2. Restart the app: Sometimes,... ⇲
 
Network issue

Difficult to connect to Chromecast

Fix: 1. Ensure both devices are on the same network: Check that your phone and Chromecast are connected to the same Wi-Fi network. 2. Restart Ch... ⇲
 
Gameplay issue

No practice mode for single players

Fix: 1. Create a custom game: Use the existing game settings to create a solo game with your own rules to practice. 2. Use a timer: Set a timer... ⇲
 
Settings issue

Limited round options in settings

Fix: 1. Create custom rounds: Use the existing options to create your own rounds with different themes or categories. 2. Use a timer: Set a time... ⇲

Unresponsive language settings

Fix: 1. Restart the app: Close and reopen the app to see if the language settings become responsive. 2. Check device language settings: Ensure y... ⇲
 
Syncing issue

Pictionary Air does not sync well

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can affect syncing. 2. Restart the app: Cl... ⇲
 
Customization issue

No tripod included for stability

Fix: 1. Use a makeshift stand: Create a stable surface using books or other objects to hold your device steady while playing. 2. Purchase a trip... ⇲
 
Support issue

Outdated FAQ information

Fix: 1. Search online: Look for updated information or user forums that may have more current solutions or tips. 2. Experiment with settings: Tr... ⇲
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 what users are saying
Good experience
75.5%

Bad experience
19.0%

Neutral
5.4%

~ from our NLP analysis of 35,042 combined software ratings.

 Private Data Pictionary Air collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view network connections
  8. pair with Bluetooth devices
  9. access Bluetooth settings
  10. full network access
  11. prevent device from sleeping
  12. receive data from Internet

  Cost of Subscriptions
  1. $1.99 - $11.99 per item