A. 1. Check Device Volume Settings: Ensure your device's volume is turned up and not muted. Adjust the volume settings for media playback. 2. Use Headphones: Try using headphones to see if the sound quality improves, which can help isolate the issue to the device's speakers. 3. Update the App: Ensure you have the latest version of the app, as updates may fix sound quality issues.

B. 4. Restart the App: Close the app completely and reopen it to see if the sound quality improves.