fix problems on Mundus [android]

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—— Run into issues on Mundus? Get help pending when official support gets back to you!

Mundus – match 3 puzzle games
Info:
company: Rumbic Studio
: support@rumbic.com
: www.rumbic.com
: Rumbic Inc, 901 N. Pitt Street, Alexandria, USA
Chat with our AI-based Mundus Support
   Hello! How can I assist you?  

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Ads issue

Increased ad frequency

Fix: Check if there is an option in the game settings to reduce ad frequency or opt for a paid version if available. This can help minimize inter... ⇲

Ads freeze the game

Fix: Try restarting the game after an ad freezes. This can sometimes resolve the issue and allow you to continue playing. OR If the problem pe... ⇲

Unwanted political ads

Fix: If the game allows, report the ads through the ad provider's feedback option. This can help reduce the frequency of unwanted content. OR... ⇲
 
Gameplay issue

Difficulty spikes too high

Fix: Take breaks between levels that are particularly challenging. This can help you return with a fresh perspective and new strategies. OR Lo... ⇲

Too few lives available

Fix: Make sure to log in daily to collect any free lives or bonuses that may be offered. This can help you accumulate more chances to play. OR... ⇲

Limited chances to win tools

Fix: Engage in daily challenges and events that may offer tools as rewards. This can increase your chances of obtaining them without spending mon... ⇲

Time-limited rewards cannot be saved

Fix: Set reminders for yourself to claim time-limited rewards before they expire. This can help ensure you don’t miss out on them. OR If possi... ⇲

Difficulty increases too quickly

Fix: Take your time with each level and practice on easier levels to build your skills before tackling harder ones. This can help you adjust to t... ⇲

Lack of interaction with unlocked characters

Fix: Explore the game settings to see if there are options to interact with characters or unlock additional features related to them. OR Engag... ⇲

Not enough events or challenges

Fix: Check the game regularly for updates or announcements regarding new events. Developers often introduce new content periodically. OR Parti... ⇲

Inconsistent level difficulty

Fix: Keep a journal of levels that feel inconsistent. This can help you identify patterns and prepare strategies for similar levels in the future... ⇲
 
Payments issue

Pay-to-advance mechanics

Fix: Focus on completing daily challenges and events that may offer rewards without spending money. This can help you progress without needing to... ⇲

High cost of in-game tools

Fix: Prioritize which tools you really need and save your in-game currency for those. Avoid impulse purchases to manage your resources better.... ⇲

Levels become impossible without purchases

Fix: Focus on mastering the mechanics of the game. Understanding how to create combos and use power-ups effectively can help you progress without... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.8%

Bad experience
8.0%

Neutral
5.1%

~ from our NLP analysis of 41,537 combined software ratings.

 Private Data Mundus collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. prevent device from sleeping
  7. Google Play license check
  8. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item