Fix Innago Landlord & Tenant App errors on android

Experiencing issues? Solve common Innago Landlord & Tenant App problems instantly.
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Payments
Payment processing is slow

🛠️ Check your internet connection. A slow or unstable connection can affect payment processing times. E... show fix »
Tenants experience issues with payments

🛠️ Instruct tenants to clear their app cache and data as well. They can do this by going to Settings >... show fix »
Auto-pay feature has issues

🛠️ Check the payment method linked to the auto-pay feature. Ensure that it is valid and has sufficient... show fix »
Refund requests are not processed

🛠️ Ensure that all required information for the refund request is correctly filled out. Double-check fo... show fix »
Late fees incurred due to app issues

🛠️ Document the issues you are experiencing with the app and communicate them to your landlord or prope... show fix »
 
Loading
Maintenance requests fail to load

🛠️ Ensure that you have the latest version of the app installed. Go to the Google Play Store and check... show fix »
App fails to load invoices

🛠️ Clear the app cache and data to refresh the app's performance. Go to Settings > Apps > Innago > Stor... show fix »
 
UI
Inability to delete properties

🛠️ Check if you have the necessary permissions to delete properties. Ensure you are logged in as an adm... show fix »
 
Compatibility
App does not fit properly on devices

🛠️ Adjust your device's display settings. Go to Settings > Display and try changing the screen resoluti... show fix »
Inconsistent functionality between app and web version

🛠️ Check for updates on both the app and web version. Ensure that both are running the latest versions... show fix »
App does not work on certain devices

🛠️ Check the app's compatibility with your device. Visit the Google Play Store page for Innago to see t... show fix »
 
Freezing
App freezes or becomes unresponsive

🛠️ Force stop the app. Go to Settings > Apps > Innago > Force Stop. Then reopen the app to see if it re... show fix »
 
Permissions
Permissions required are invasive

🛠️ Review the permissions requested by the app. Go to Settings > Apps > Innago > Permissions and adjust... show fix »
 
Login
Developer errors prevent sign-in

🛠️ Clear the app cache and data as previously mentioned. This can help resolve any temporary issues pre... show fix »
 
Support
Lack of customer support response

🛠️ Check the app for any FAQs or help sections that may provide answers to common issues. This can be a... show fix »
 
Account
Multiple accounts showing on dashboard

🛠️ Log out of the app and log back in to refresh your account information. This can sometimes resolve d... show fix »
Difficulties in adding tenants

🛠️ Ensure that you are following the correct procedure for adding tenants. Review the app's help sectio... show fix »
 
Settings
Inability to edit late fees

🛠️ Check if you have the necessary permissions to edit late fees. Ensure you are logged in as an admin... show fix »
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 Contact Support
Developer:
Innago
Email:
  support@innago.com
Website:
🌐 innago.com
Terms/Privacy:
⚔️ https://my.innago.com/privacypolicy
 Private Data Innago Landlord & Tenant App collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. control flashlight
  9. full network access
  10. run at startup
  11. draw over other apps
  12. control vibration
  13. prevent device from sleeping
  14. Google Play license check
  15. download files without notification
  16. receive data from Internet

 Breakdown of Software Ratings
Positive experience
62.5%

Negative experience
27.5%

Neutral
8.7%

~ from our NLP analysis of 309 combined software ratings.