fix problems on FlashGet Kids [android]

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—— Run into issues on FlashGet Kids? Get help pending when official support gets back to you!

FlashGet Kids:parental control
Info:
company: HONGKONG FLASHGET NETWORK TECHNOLOGY
: support@flashget.com
: parental-control.flashget.com
: support@flashget.com
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UI issue

accessibility issues

Fix: Ensure that the device's accessibility settings are properly configured. Go to Settings > Accessibility and enable any necessary services fo... ⇲
 
Audio issue

one way audio not functioning

Fix: Check the microphone permissions for FlashGet Kids. Go to Settings > Apps > FlashGet Kids > Permissions and ensure the microphone permission... ⇲
 
Settings issue

no option for WhatsApp audio and video calls

Fix: If the app does not support WhatsApp calls directly, consider using a screen mirroring or recording feature to monitor WhatsApp activity ind... ⇲

no passcode option in child app

Fix: If the app does not offer a passcode option, consider using the device's built-in security features to lock the app. This can usually be don... ⇲
 
Payments issue

payment issues

Fix: Verify that the payment method used is valid and has sufficient funds. Check the payment details in the app store or payment platform used f... ⇲

payment methods are limited

Fix: Check if the app store or payment platform offers alternative payment methods that might not be immediately visible. Sometimes, additional o... ⇲

refund issues

Fix: Review the app store's refund policy to understand the conditions under which refunds are granted. Ensure that any refund requests comply wi... ⇲
 
Network issue

slow connectivity

Fix: Ensure that both devices are connected to a strong and stable internet connection. Try restarting the router or switching to a different net... ⇲

unable to connect child device

Fix: Ensure that both the parent and child devices have the app installed and are logged into the same account. Check the app's settings to see i... ⇲

connection issues after subscription

Fix: Log out and log back into the app to refresh the subscription status. This can sometimes resolve issues related to subscription recognition.... ⇲

connection failures

Fix: Ensure both devices have a stable internet connection. Try switching networks or restarting the router to improve connectivity. OR Check... ⇲
 
Features issue

limited features

Fix: Explore all the settings and options within the app to ensure you are utilizing all available features. Sometimes, features might be hidden... ⇲
 
Updates issue

FlashGet Kids not working after subscription

Fix: Restart the app and the device to see if the issue resolves itself. Sometimes, a simple restart can fix functionality problems. OR Check... ⇲

subscription not showing

Fix: Log out and log back into the app to refresh the subscription status. This can sometimes resolve issues related to subscription recognition.... ⇲
 
Permissions issue

child can turn off permissions

Fix: Use the device's parental control settings to restrict the child's ability to change app permissions. This can usually be found in the devic... ⇲
 
Notifications issue

alert notifications during screen mirroring

Fix: Disable notifications for the app during screen mirroring sessions. This can usually be done in the device's settings under 'Notifications'... ⇲
 
Messages issue

chat visibility issues

Fix: Ensure that the app has the necessary permissions to access and display chat messages. Go to Settings > Apps > FlashGet Kids > Permissions a... ⇲
 
Installation issue

difficult setup process

Fix: Follow the setup instructions carefully, ensuring each step is completed before moving to the next. If available, use any setup wizards or g... ⇲
 
Camera issue

camera stops when device moves

Fix: Ensure that the device is placed on a stable surface to prevent movement. Consider using a stand or holder to keep the device steady during... ⇲
 
Syncing issue

location updates are delayed

Fix: Ensure that the device's location services are enabled and set to high accuracy. Go to Settings > Location and select 'High Accuracy' mode.... ⇲
 
Slow issue

FlashGet Kids is slow

Fix: Close any unnecessary background apps to free up system resources. This can help improve the app's performance. OR Clear the app's cache... ⇲
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 what users are saying
Good experience
90.9%

Bad experience
4.8%

Neutral
4.0%

~ from our NLP analysis of 29,967 combined software ratings.

 Private Data FlashGet Kids collects from your Android
  1. precise location (GPS and network-based)
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. view Wi-Fi connections
  6. view network connections
  7. pair with Bluetooth devices
  8. change network connectivity
  9. allow Wi-Fi Multicast reception
  10. connect and disconnect from Wi-Fi
  11. full network access
  12. change your audio settings
  13. run at startup
  14. draw over other apps
  15. control vibration
  16. prevent device from sleeping

  Cost of Subscriptions
  1. $8.99 - $65.99 per item