fix problems on Tomato VPN [android]

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—— Run into issues on Tomato VPN ? Get help pending when official support gets back to you!

Tomato VPN | VPN Proxy
Info:
company: IronMeta Studio
: vpntomato.support@ironmeta.com
: ironmeta.com
: 35 Selegie Road #09-16 Parklane Shopping Mall Singapore 188307
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Support issue

Support email undeliverable

Fix: 1. Check for typos: Ensure that you are entering the correct email address without any spelling errors. 2. Use alternative contact methods:... ⇲
 
Ads issue

Excessive ads during usage

Fix: 1. Upgrade to a premium version: If available, consider purchasing a premium subscription to remove ads. 2. Use an ad-blocker: Install a re... ⇲

Ads are unskippable

Fix: 1. Upgrade to a premium version: If available, consider purchasing a premium subscription to remove unskippable ads. 2. Use an ad-blocker:... ⇲

Increased ad frequency and duration

Fix: 1. Upgrade to a premium version: If available, consider purchasing a premium subscription to reduce ad frequency. 2. Use an ad-blocker: Ins... ⇲
 
Network issue

Slow internet speeds

Fix: 1. Change server location: Open Tomato VPN and select a different server location. Some servers may be less congested than others, leading t... ⇲

Limited connection time

Fix: 1. Monitor usage: Keep track of your connection time and try to disconnect and reconnect periodically to reset the timer. 2. Check for sett... ⇲

Failed to connect errors

Fix: 1. Restart the app: Close Tomato VPN and reopen it to refresh the connection. 2. Check server status: Sometimes, specific servers may be do... ⇲

Frequent errors when switching countries

Fix: 1. Wait before switching: Allow some time between switching countries to avoid overwhelming the app. 2. Restart the app: Close Tomato VPN a... ⇲
 
UI issue

Laggy user interface

Fix: 1. Clear app cache: Go to Settings > Apps > Tomato VPN > Storage > Clear Cache to remove any temporary files that may be causing lag. 2. Re... ⇲
 
Settings issue

Auto-connects to default location

Fix: 1. Change settings: Open Tomato VPN and look for settings related to auto-connect. Disable any options that automatically connect to a defau... ⇲

Inability to choose connection location

Fix: 1. Check app permissions: Go to Settings > Apps > Tomato VPN > Permissions and ensure that it has the necessary permissions to access locati... ⇲
 
Updates issue

Connection issues after updates

Fix: 1. Clear app cache: Go to Settings > Apps > Tomato VPN > Storage > Clear Cache to remove any corrupted data that may have resulted from the... ⇲
 
Crashes issue

Tomato VPN crashes or fails to connect

Fix: 1. Clear app cache: Go to Settings > Apps > Tomato VPN > Storage > Clear Cache to remove any corrupted data. 2. Restart your device: A rebo... ⇲
 
Slow issue

Overall performance degradation over time

Fix: 1. Clear app cache: Go to Settings > Apps > Tomato VPN > Storage > Clear Cache to remove any accumulated temporary files. 2. Reinstall the... ⇲
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 what users are saying
Good experience
88.4%

Bad experience
9.6%

Neutral
2.0%

~ from our NLP analysis of 769,236 combined software ratings.

 Private Data Tomato VPN collects from your Android
  1. view Wi-Fi connections
  2. view network connections
  3. change network connectivity
  4. full network access
  5. run at startup
  6. prevent device from sleeping
  7. receive data from Internet

  Cost of Subscriptions
  1. $9.99 - $29.99 per item