Fix CUSTOM CAST errors on android

  東京都中央区銀座4-12-15 歌舞伎座タワー
I have a problem with CUSTOM CAST
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Screen
black screen after loading

🛠️ Force stop the app by going to Settings > Apps > CUSTOM CAST > Force Stop, then reopen the app. OR... show fix »
black screen after loading

🛠️ Try restarting your device. This can resolve temporary glitches that may cause the app to display a... show fix »
 
Customization
limited clothing options for men

🛠️ Check for any available updates in the app that may add new clothing options. Go to the app store an... show fix »
lack of variety in hairstyles

🛠️ Look for updates in the app that may introduce new hairstyles. Regularly check the app store for upd... show fix »
inability to resize certain features

🛠️ Check if there are any settings or options in the customization menu that allow for feature adjustme... show fix »
limited character creation options

🛠️ Explore all available customization menus thoroughly, as some options may be hidden or less obvious.... show fix »
limited options for younger characters

🛠️ Check for updates that may introduce new options for younger characters, as developers may add conte... show fix »
limited clothing options

🛠️ Check for any available updates for the app. Developers often add new content in updates, which may... show fix »
lack of male customization options

🛠️ Check for updates regularly, as developers may add more male customization options in future release... show fix »
lack of variety in hairstyles

🛠️ Check for updates regularly, as new hairstyles may be added in app updates. OR Engage with the co... show fix »
limited character expression options

🛠️ Explore the customization menu thoroughly, as some expressions may be hidden under different categor... show fix »
 
Glitches
clothing items glitch or clip

🛠️ Try adjusting the character's body proportions in the customization settings to see if it resolves t... show fix »
glitches in clothing

🛠️ Try adjusting the clothing settings in the customization menu. Sometimes, changing the fit or style... show fix »
invisible walls affecting customization

🛠️ Try moving your character to a different area within the customization menu, as this can sometimes r... show fix »
awkward physics for clothing

🛠️ Adjust the clothing fit settings in the customization menu to see if this improves the appearance of... show fix »
 
Storage
high storage requirements

🛠️ Delete unused apps and media files to free up space. Go to Settings > Storage and manage your files... show fix »
high storage requirements

🛠️ Free up space on your device by deleting unused apps, photos, or videos. You can also move files to... show fix »
 
Camera
face tracking doesn't work

🛠️ Ensure your device's camera is clean and unobstructed. Wipe the camera lens gently with a soft cloth... show fix »
camera issues in streamer mode

🛠️ Adjust the camera settings within the app to ensure they are configured correctly for streamer mode.... show fix »
face tracking issues

🛠️ Ensure your camera lens is clean and unobstructed. Dirt or smudges can affect tracking accuracy. O... show fix »
camera issues in streamer mode

🛠️ Check your device's camera permissions in Settings > Apps > CUSTOM CAST > Permissions and ensure the... show fix »
 
Downloads
in-app downloads take too long

🛠️ Switch to a faster Wi-Fi network if available, or try downloading during off-peak hours when interne... show fix »
in-app download issues

🛠️ Ensure you have a stable internet connection and sufficient storage space on your device before atte... show fix »
 
Gameplay
coin earning methods are ineffective

🛠️ Participate in daily challenges or events within the app that may offer better rewards for coin earn... show fix »
limited ways to earn coins

🛠️ Participate in daily challenges or events within the app, as these often provide opportunities to ea... show fix »
 
Bugs
bugs with character customization

🛠️ Try resetting the character to default settings and then customizing again to see if the bugs persis... show fix »
bugs with character customization

🛠️ Reset your character customization settings to default and then try customizing again. This can some... show fix »
 
UI
lack of user-friendly face tracking

🛠️ Adjust the lighting in your environment to improve face tracking accuracy, ensuring your face is wel... show fix »
 
Compatibility
inconsistent performance on different devices

🛠️ Check the app's system requirements and ensure your device meets or exceeds them for optimal perform... show fix »
 
Crashes
app won't start

🛠️ Check if your device meets the minimum system requirements for CUSTOM CAST. If not, consider upgradi... show fix »
 
Loading
long loading times

🛠️ Ensure you have a stable internet connection. Switch to a Wi-Fi network if you're currently using mo... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Custom Cast, Inc.
Email:
  customcast-support@dwango.co.jp
Website:
🌐 customcast.jp
Terms/Privacy:
⚔️ https://customcast.jp/privacy/en/
 Private Data CUSTOM CAST collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. allow Wi-Fi Multicast reception
  10. full network access
  11. change your audio settings
  12. run at startup
  13. prevent device from sleeping
  14. receive data from Internet

 Breakdown of Software Ratings
Positive experience
50.1%

Negative experience
34.0%

Neutral
15.9%

~ from our NLP analysis of 35,504 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $84.99 per item