fix problems on Money Network [android]

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—— Run into issues on Money Network? Get help pending when official support gets back to you!

Money Network® Mobile App
Info:
company: Fiserv in Europe
: MNmobile@moneynetwork.com
: www.moneynetwork.com
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Screen issue

Blank screen upon login

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve loading issues. OR 2. Reinstall the app: Uninstall... ⇲
 
Security issue

2FA verification fails

Fix: 1. Check your phone settings: Ensure that your phone is not blocking SMS or app notifications. Check your Do Not Disturb settings. OR 2.... ⇲

Device re-verification required repeatedly

Fix: 1. Check app permissions: Ensure the app has the necessary permissions to function correctly. Go to Settings > Apps > Money Network > Permis... ⇲

Money Network does not remember trusted devices

Fix: 1. Check security settings: Ensure that your security settings allow the app to remember trusted devices. Go to Settings > Security > Truste... ⇲
 
Payments issue

Incorrect balance displayed

Fix: 1. Refresh the app: Pull down on the screen to refresh your account balance. This can help update the displayed information. OR 2. Log ou... ⇲

Inability to transfer money

Fix: 1. Check account limits: Ensure you are within your transfer limits set by Money Network. Review your account settings for any restrictions.... ⇲
 
Syncing issue

Transaction history not updating

Fix: 1. Check for app updates: Make sure you are using the latest version of the app, as updates often fix bugs related to transaction history.... ⇲
 
Crashes issue

Money Network crashes during use

Fix: 1. Clear app data: Go to Settings > Apps > Money Network > Storage > Clear Data. This will reset the app and may resolve crashing issues.... ⇲
 
Slow issue

Slow loading times

Fix: 1. Clear cache and data: Go to Settings > Apps > Money Network > Storage > Clear Cache and Clear Data to improve performance. OR 2. Close... ⇲
 
Login issue

Captcha loop during login

Fix: 1. Clear browser cache: If you are using a web browser to log in, clear the browser cache and cookies to resolve captcha issues. OR 2. Tr... ⇲
 
UI issue

No quick view of balance

Fix: 1. Add a widget: If available, add a Money Network widget to your home screen for quick access to your balance. OR 2. Use the app's dashb... ⇲
 
Support issue

Customer service unhelpful

Fix: 1. Use FAQs: Check the app's FAQ section or the Money Network website for common issues and solutions that may help you. OR 2. Document y... ⇲
 
Account issue

Inconsistent account information

Fix: 1. Sync your account: Log out and log back in to sync your account information and ensure it is up to date. OR 2. Check for updates: Make... ⇲
 
Loading issue

Money Network fails to load properly

Fix: 1. Restart your device: Sometimes, a simple restart can resolve loading issues with apps. OR 2. Check for system updates: Ensure your And... ⇲
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 what users are saying
Bad experience
82.6%

Good experience
13.8%

Neutral
3.5%

~ from our NLP analysis of 63,037 combined software ratings.

 Private Data Money Network collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. connect and disconnect from Wi-Fi
  11. full network access
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet