fix problems on Perfect World [android]

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—— Run into issues on Perfect World ? Get help pending when official support gets back to you!

Perfect World Mobile
Info:
company: Perfect World Games
: pwmglobalservice@pwrd.com
: www.wanmei.com
: Unit 04, 7/F BRIGHT WAY TOWER No.33 MONG KOK RD KL
Chat with our AI-based Perfect World Support
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Loading issue

Stuck loading at 95%

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if it resolves... ⇲
 
Support issue

Lacking customer service

Fix: 1. Use in-game support: Check if there is an in-game support or help section that can provide answers to common issues. 2. Community forums:... ⇲
 
Payments issue

High in-game purchase costs

Fix: 1. Set a budget: Determine how much you are willing to spend on in-game purchases and stick to it. 2. Look for promotions: Keep an eye out f... ⇲
 
Slow issue

Lag in frame rate

Fix: 1. Lower graphics settings: Go to the settings menu and reduce the graphics quality to improve performance. 2. Close background apps: Ensure... ⇲
 
Customization issue

Auto-play feature is intrusive

Fix: 1. Disable auto-play: Check the settings menu for an option to turn off auto-play or adjust its behavior. 2. Manually control gameplay: Focu... ⇲

Gender-locked classes

Fix: 1. Explore available classes: Familiarize yourself with the classes available to your gender and choose one that fits your playstyle. 2. Cre... ⇲

Limited character creation options

Fix: 1. Experiment with available options: Try different combinations of features to create a character that you enjoy. 2. Look for updates: Keep... ⇲
 
Gameplay issue

Confusing quest information

Fix: 1. Review quest log: Regularly check your quest log for updated information and objectives. 2. Use guides: Look for online guides or videos... ⇲

Difficulty finding groups for quests

Fix: 1. Use in-game chat: Utilize the in-game chat feature to ask for group members for specific quests. 2. Join a guild: Consider joining a guil... ⇲

Auto pathfinding detracts from gameplay

Fix: 1. Disable auto pathfinding: Check the settings to see if there is an option to turn off auto pathfinding. 2. Manually navigate: Focus on ma... ⇲

Lack of guidance for new players

Fix: 1. Use beginner guides: Look for online guides or videos specifically designed for new players to help you understand the game mechanics. 2.... ⇲
 
Network issue

Disconnection issues in dungeons

Fix: 1. Check your internet connection: Ensure you have a stable connection, and consider switching to a different network if possible. 2. Restar... ⇲
 
Audio issue

No sound despite settings

Fix: 1. Check device volume: Ensure that your device's media volume is turned up and not muted. 2. Check in-game sound settings: Go to the settin... ⇲
 
Glitches issue

Glitchy cut scenes

Fix: 1. Lower graphics settings: Reducing the graphics quality may help with performance during cut scenes. 2. Clear cache: Go to Settings > Apps... ⇲
 
Settings issue

Inability to delete characters

Fix: 1. Check character management options: Look in the character management section of the game to see if there is an option to delete character... ⇲
 
Freezing issue

Frequent freezing during character creation

Fix: 1. Clear cache: Go to Settings > Apps > Perfect World Mobile > Storage > Clear Cache. 2. Restart your device: A fresh restart can help resol... ⇲
 
Storage issue

Limited server space for characters

Fix: 1. Manage existing characters: Review your existing characters and delete any that you no longer play to free up space. 2. Create characters... ⇲
 
UI issue

Unclear dialogue gendering

Fix: 1. Pay attention to context: Focus on the context of the dialogue to understand the intended gendering. 2. Engage with the community: Discus... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
59.2%

Bad experience
32.3%

Neutral
8.5%

~ from our NLP analysis of 94,387 combined software ratings.

 Private Data Perfect World collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. pair with Bluetooth devices
  8. access Bluetooth settings
  9. full network access
  10. change your audio settings
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. set an alarm
  15. install shortcuts
  16. read Google service configuration
  17. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item