fix problems on TMZ [android]

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—— Run into issues on TMZ? Get help pending when official support gets back to you!

TMZ
Info:
company: EHM Productions, Inc.
: googleplay.support@tmz.com
: www.tmz.com
Chat with our AI-based TMZ Support
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Freezing issue

TMZ freezes during use

Fix: 1. Force stop the app: Go to Settings > Apps > TMZ > Force Stop. This can help reset the app and resolve freezing issues. 2. Free up device... ⇲
 
Notifications issue

notifications not working on certain devices

Fix: 1. Check notification settings: Go to Settings > Apps > TMZ > Notifications and ensure notifications are enabled. 2. Check device settings:... ⇲

notification overload

Fix: 1. Adjust notification settings: Go to Settings > Apps > TMZ > Notifications and customize which notifications you want to receive. 2. Mute... ⇲
 
Settings issue

auto-rotate feature bypasses phone settings

Fix: 1. Check auto-rotate settings: Go to Settings > Display > Auto-rotate screen and ensure it is enabled. 2. Check app-specific settings: Open... ⇲
 
UI issue

stories slide unintentionally

Fix: 1. Adjust touch sensitivity: Some devices allow you to adjust touch sensitivity in Settings > Display. Lowering it may help prevent unintent... ⇲

scrolling issues

Fix: 1. Check for device updates: Go to Settings > System > System Update to ensure your device is running the latest software version, which can... ⇲
 
Video issue

videos do not play

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as videos require a good connection to stream. 2. Clear ap... ⇲
 
Bugs issue

incorrect articles open when selected

Fix: 1. Clear app cache: Go to Settings > Apps > TMZ > Storage > Clear Cache to resolve any temporary issues that may cause incorrect articles to... ⇲

typos in articles

Fix: 1. Refresh the app: Close and reopen TMZ to see if the articles refresh and display correctly. 2. Clear app cache: Go to Settings > Apps >... ⇲
 
Loading issue

TMZ takes a long time to load

Fix: 1. Clear app cache: Go to Settings > Apps > TMZ > Storage > Clear Cache to help speed up loading times. 2. Free up device storage: Ensure y... ⇲
 
Screen issue

blank screen on startup

Fix: 1. Clear app cache: Go to Settings > Apps > TMZ > Storage > Clear Cache to resolve any temporary issues causing the blank screen. 2. Clear... ⇲
 
Compatibility issue

inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Check for software updates on all devices to ensure they are running the latest version of the operating... ⇲
 
Ads issue

excessive ads

Fix: 1. Check for an ad-free subscription: Some apps offer a premium version that removes ads. Check if TMZ has this option in the app settings.... ⇲
 
Content issue

biased content

Fix: 1. Explore different sources: If you find the content biased, consider following other news sources for a more balanced perspective. 2. Adj... ⇲

mixed language articles

Fix: 1. Check app language settings: Go to the app settings and ensure the preferred language is set correctly. 2. Clear app cache: Go to Settin... ⇲

content not relevant to user preferences

Fix: 1. Adjust content preferences: Check if TMZ allows you to customize your content preferences in the app settings. 2. Clear app data: Go to... ⇲
 
Slow issue

TMZ slows down phone

Fix: 1. Clear app cache: Go to Settings > Apps > TMZ > Storage > Clear Cache to help improve performance. 2. Free up device storage: Ensure you... ⇲
 
Installation issue

requires frequent uninstall/reinstall

Fix: 1. Clear app cache and data: Go to Settings > Apps > TMZ > Storage and clear both cache and data to resolve issues without needing to uninst... ⇲
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 what users are saying
Good experience
95.3%

Neutral
2.6%

Bad experience
2.1%

~ from our NLP analysis of 76,063 combined software ratings.

 Private Data TMZ collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. view Wi-Fi connections
  5. view network connections
  6. pair with Bluetooth devices
  7. connect and disconnect from Wi-Fi
  8. full network access
  9. draw over other apps
  10. control vibration
  11. prevent device from sleeping
  12. download files without notification
  13. receive data from Internet