fix problems on 1Q [android]

—— Run into issues on 1Q? Get help pending when official support gets back to you!

1Q: Earn Easy Cash for Surveys

Info:

company: 1Q, LLC

: info@1q.com

: 1q.com

Chat with our AI-based 1Q Support

🛠️ Common 1Q Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications do not work consistently

Fix: Ensure that notifications are enabled for the 1Q app. Go to your device's Settings > Apps > 1Q > Notifications and make sure all notificatio... ⇲

2% of users had this problem

Slow loading times

Fix: Check your internet connection to ensure it is stable and fast. Try switching between Wi-Fi and mobile data to see if one provides better pe... ⇲

2% of users had this problem

Updates issue

Rare updates

Fix: While you cannot control the frequency of updates, ensure that your app is set to update automatically when new versions are available. Go t... ⇲

Login verification issues

Fix: Ensure you are entering the correct login credentials. If you are unsure, use the password recovery option to reset your password. OR Che... ⇲

Performance issue

Missed opportunities due to app performance

Fix: Regularly clear the app cache and close background apps to ensure the 1Q app runs smoothly and you don't miss any opportunities due to perfo... ⇲

Gameplay issue

Questions expire quickly

Fix: To avoid missing questions, regularly check the app for new surveys. Set a reminder on your phone to check the app at regular intervals thro... ⇲

Limited number of surveys

Fix: Ensure your profile is fully completed and up-to-date, as this can increase the likelihood of receiving more surveys. Surveys are often targ... ⇲

Freezing issue

1Q frequently freezes

Fix: Clear the app cache and data to remove any corrupted files that might be causing the app to freeze. Go to Settings > Apps > 1Q > Storage > C... ⇲

Support issue

Inability to contact support

Fix: Look for a help or FAQ section within the app that might provide solutions to common issues. This can often be found in the app's settings o... ⇲

Account issue

Account issues after reinstallation

Fix: Before uninstalling the app, ensure you have backed up any important data or account information. After reinstallation, carefully follow the... ⇲

Battery issue

Battery drain

Fix: Check the app's battery usage in your device's settings to confirm it is the cause of the drain. If it is, consider reducing the app's backg... ⇲

Glitches issue

Glitches in survey options

Fix: Clear the app cache to remove any temporary files that might be causing glitches. Go to Settings > Apps > 1Q > Storage > Clear Cache. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.8%

Neutral

8.6%

Bad experience

7.6%

~ from our NLP analysis of 36,324 combined software ratings.

Private Data 1Q collects from your Android

find accounts on the device
approximate location (network-based)
precise location (GPS and network-based)
read the contents of your USB storage
modify or delete the contents of your USB storage
take pictures and videos
view network connections
full network access
run at startup
control vibration
prevent device from sleeping
receive data from Internet