fix problems on Tigo [android]

​

—— Run into issues on Tigo? Get help pending when official support gets back to you!

Tigo - Live Video Chat&More
Info:
company: Tigo Live Team
: info@tigo.chat
: www.tigo.chat
Chat with our AI-based Tigo Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

Tigo stops working

Fix: Ensure that your app is updated to the latest version. Go to the Google Play Store, search for the app, and check for updates. If an update... ⇲

Tigo crashes

Fix: Make sure your device's operating system is up to date. Go to Settings > System > Software Update to check for updates. OR If the app con... ⇲
 
Search issue

no match found

Fix: Review your profile settings to ensure that your preferences are set correctly. Adjust your search criteria to widen the range of potential... ⇲

difficulty in finding specific users

Fix: Use the app's search feature to enter specific usernames or criteria that may help narrow down your search results. OR Consider reaching... ⇲
 
Customization issue

limited features for men

Fix: Explore the app's settings to see if there are any features that can be unlocked or enhanced through profile upgrades or subscriptions. OR... ⇲

gender switch issue

Fix: Go to your profile settings and ensure that your gender is set correctly. If you need to switch genders, look for an option to edit your pro... ⇲
 
Login issue

login violation error

Fix: Ensure that you are using the correct login credentials. If you have recently changed your password, make sure you are using the updated one... ⇲

unable to log in

Fix: Double-check your login credentials to ensure they are entered correctly. If you have forgotten your password, use the 'Forgot Password' fea... ⇲
 
Glitches issue

glitching and profile pictures not visible

Fix: Try refreshing the app by logging out and back in, or by clearing the app's cache as mentioned earlier. OR If the issue persists, check y... ⇲
 
Loading issue

images not loading

Fix: Check your internet connection to ensure it is stable. If you are on mobile data, try switching to Wi-Fi or vice versa. OR Clear the app'... ⇲
 
Payments issue

expensive package rates

Fix: Consider reviewing your current package and comparing it with other available options. Go to the app's settings or account section to see if... ⇲

money disappears without tokens

Fix: Check your transaction history to see if there are any unauthorized transactions. If you find discrepancies, document them for your records.... ⇲
 
Bugs issue

useless 20 second call

Fix: If the 20-second call feature is not useful, you can choose to ignore it and focus on other communication methods available in the app. Chec... ⇲
 
Audio issue

audio quality issues

Fix: Check your device's audio settings and ensure that the volume is turned up and not muted. Also, test your microphone and speaker with other... ⇲

no voice chat options

Fix: Check the app's settings to see if voice chat features are enabled. Sometimes, these features can be toggled on or off. OR If voice chat... ⇲
 
Slow issue

slow verification process

Fix: Ensure that you have provided all necessary information and documents for verification. Double-check your submission for completeness. OR... ⇲
 
Messages issue

no reply option

Fix: Check if the user you are trying to reply to has blocked you or if there are restrictions on their profile that prevent replies. OR If th... ⇲
 
Gameplay issue

frustrating matching process

Fix: Review your profile and preferences to ensure they are set to attract the right matches. Sometimes, adjusting your criteria can lead to bett... ⇲
 
Security issue

face verification fails

Fix: Ensure that you are in a well-lit area and that your face is clearly visible when attempting verification. Avoid wearing hats or sunglasses... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
63.5%

Bad experience
30.3%

Neutral
5.6%

~ from our NLP analysis of 26,567 combined software ratings.

 Private Data Tigo collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. connect and disconnect from Wi-Fi
  10. control flashlight
  11. full network access
  12. change your audio settings
  13. reorder running apps
  14. draw over other apps
  15. control vibration
  16. prevent device from sleeping
  17. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $199.99 per item