Fix Google Maps errors on android

  1600 Amphitheatre Parkway, Mountain View 94043
I have a problem with Google Maps
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UI
Navigation buttons unresponsive

🛠️ Restart the app to reset its functionality. Close the app completely and reopen it. OR Check for... show fix »
Bottom portion of app non-responsive

🛠️ Try rotating your device to see if the issue persists in landscape mode, which may reset the touch i... show fix »
Cannot end navigation easily

🛠️ Use the 'X' button or 'End Navigation' option on the screen to stop navigation. If unresponsive, try... show fix »
Cannot input multiple addresses

🛠️ Use the 'Add Stop' feature in the app to input multiple destinations in a single route. OR Consid... show fix »
User interface disappears during navigation

🛠️ Try tapping the screen to bring back the interface if it disappears during navigation. OR Restart... show fix »
 
Network
GPS signal lost

🛠️ Ensure that location services are enabled by going to Settings > Location and turning it on. Also, s... show fix »
 
Audio
Audio cuts out during navigation

🛠️ Check the volume settings on your device and ensure that media volume is turned up. OR Disconnect... show fix »
 
Freezing
App locks up and requires restart

🛠️ Force stop the app by going to Settings > Apps > Google Maps > Force Stop, then reopen the app. OR... show fix »
 
Bugs
Inaccurate directions

🛠️ Ensure that your device's GPS is functioning properly by testing it with another navigation app. O... show fix »
Live directions arrow does not update

🛠️ Ensure that your GPS is functioning properly and that location services are enabled. OR Restart t... show fix »
App fails to close after trip ends

🛠️ Force stop the app by going to Settings > Apps > Google Maps > Force Stop to close it manually. OR... show fix »
 
Screen
Screen becomes unresponsive

🛠️ Restart your device to clear any temporary system glitches that may be causing the unresponsiveness.... show fix »
 
Security
App hijacks phone functions

🛠️ Check your device settings to manage app permissions and restrict Google Maps from overriding other... show fix »
 
Customization
Cannot customize routes

🛠️ Use the 'Drag and Drop' feature on the route to customize it by moving the route line to your desire... show fix »
 
Search
Search feature returns unrelated results

🛠️ Clear the app cache to remove any outdated search data that may be affecting results. OR Try refi... show fix »
 
Battery
App causes phone to overheat

🛠️ Limit background app activity by closing other apps while using Google Maps to reduce CPU load. OR... show fix »
App drains battery excessively

🛠️ Limit background activity by going to Settings > Battery > Battery Optimization and optimizing Googl... show fix »
 
Keyboard
Keyboard does not display

🛠️ Restart your device to refresh the system and resolve any temporary glitches with the keyboard. OR... show fix »
 
Glitches
Frequent glitches after updates

🛠️ Clear the app cache to remove any corrupted data that may have resulted from the update. OR Reins... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Google LLC
Email:
  apps-help@google.com
Website:
🌐 maps.google.com
Terms/Privacy:
⚔️ http://www.google.com/policies/privacy
 Private Data Google Maps collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. send SMS messages
  7. directly call phone numbers
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. record audio
  12. view Wi-Fi connections
  13. mock location sources for testing
  14. view network connections
  15. pair with Bluetooth devices
  16. access Bluetooth settings
  17. send sticky broadcast
  18. change network connectivity
  19. connect and disconnect from Wi-Fi
  20. disable your screen lock
  21. measure app storage space
  22. full network access
  23. control Near Field Communication
  24. read sync settings
  25. run at startup
  26. use accounts on the device
  27. control vibration
  28. prevent device from sleeping
  29. toggle sync on and off
  30. install shortcuts
  31. read Google service configuration
  32. download files without notification
  33. receive data from Internet

 Breakdown of Software Ratings
Positive experience
69.7%

Negative experience
23.8%

Neutral
6.5%

~ from our NLP analysis of 18,152,471 combined software ratings.