fix problems on 21 Buttons [android]

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—— Run into issues on 21 Buttons? Get help pending when official support gets back to you!

21 Buttons: Fashion Social Net
Info:
company: 21 Buttons
: hello@21buttons.com
: www.21buttons.com
: Av Diagonal 444 08037 Barcelona SPAIN
Chat with our AI-based 21 Buttons Support
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Search issue

Search feature is inaccurate

Fix: 1. Use specific keywords: When searching, try to use more specific terms or phrases related to the item you are looking for to improve accur... ⇲
 
Customization issue

Limited clothing options

Fix: 1. Explore different brands: Check if there are other brands available within the app that you may not have considered. This can expand your... ⇲

No size filter available

Fix: 1. Use the search bar: While there is no size filter, you can try searching for specific sizes (e.g., 'M', 'L', 'S') in the search bar to fi... ⇲

No categories for different aesthetics

Fix: 1. Use hashtags: When searching for specific aesthetics, try using relevant hashtags in the search bar to find posts that match your style.... ⇲

No plus size section

Fix: 1. Use search terms: Search for 'plus size' in the app to find items that may not be categorized separately. OR 2. Follow plus-size influ... ⇲

Repetitive outfit suggestions

Fix: 1. Engage with diverse content: Like and follow a variety of users and styles to diversify the algorithm's suggestions. OR 2. Clear app c... ⇲

Limited brand database

Fix: 1. Explore user posts: Users often tag brands in their posts, so browsing through user content can help you discover new brands. OR 2. Us... ⇲

No gender filter for discover page

Fix: 1. Use search terms: Try searching for specific gender-related terms (e.g., 'men's fashion', 'women's outfits') to find relevant content.... ⇲
 
Settings issue

Profile editing does not save

Fix: 1. Ensure a stable internet connection: Make sure you are connected to the internet when trying to save changes to your profile. OR 2. Re... ⇲

No commission tracking for posts

Fix: 1. Keep a manual record: Create a simple spreadsheet or note on your phone to track your posts and any commissions earned manually. OR 2.... ⇲

No way to see purchased items

Fix: 1. Keep a personal record: Maintain a list of your purchases in a notes app or spreadsheet for easy reference. OR 2. Check your email: Lo... ⇲
 
UI issue

Cannot tag items easily

Fix: 1. Use the tagging feature correctly: When posting, ensure you are following the correct steps to tag items. Tap on the item in your photo a... ⇲

Inconsistent user interaction

Fix: 1. Engage with users: Actively comment and like posts from other users to encourage interaction on your own posts. OR 2. Post at peak tim... ⇲

Difficulties with caption writing

Fix: 1. Use a notes app: Write your captions in a notes app first, then copy and paste them into 21 Buttons to avoid losing your work. OR 2. L... ⇲
 
Syncing issue

21 Buttons does not refresh feed

Fix: 1. Pull to refresh: Try pulling down on the feed to refresh it manually. This can sometimes trigger a feed update. OR 2. Restart the app:... ⇲
 
Loading issue

Images do not load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can prevent images from loading. OR... ⇲
 
Support issue

Support response is slow or nonexistent

Fix: 1. Check FAQs: Look for answers in the app's FAQ section or help center, which may provide solutions to common issues. OR 2. Use social m... ⇲
 
Freezing issue

21 Buttons freezes frequently

Fix: 1. Restart your device: Sometimes, a simple restart can resolve freezing issues by clearing temporary glitches. OR 2. Clear app cache: As... ⇲
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 what users are saying
Good experience
60.4%

Bad experience
27.9%

Neutral
10.4%

~ from our NLP analysis of 25,104 combined software ratings.

 Private Data 21 Buttons collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. run at startup
  7. prevent device from sleeping
  8. receive data from Internet