I have a problem with Fazoli's Rewards
Let us help you find a quick solution by selecting your issue from below
🛠️ Ensure your device's operating system is up to date. Go to Settings > System > System Update and che... More details »
🛠️ Double-check that all items in your cart are available for purchase. Remove any unavailable items an... More details »
🛠️ Review the rewards program details in the app under the 'Rewards' section to understand how points a... show fix »
🛠️ Check if you are logged into the correct account. Log out and log back in to ensure you are using th... show fix »
🛠️ Try selecting the entree first and then look for a 'Customize' option before adding it to your cart.... show fix »
🛠️ Ensure you are logged into your account and that your rewards are valid for online redemption. Check... show fix »
🛠️ Ensure that the gift card is activated and has sufficient balance. Check the card details for accura... show fix »
🛠️ Close the app completely and restart it. This can help clear temporary glitches. OR Try uninstall... show fix »
🛠️ Check for any updates to the app in the Google Play Store and install them if available. OR Resta... show fix »
🛠️ Provide feedback through the app's feedback option to express your thoughts on the design for future... show fix »
🛠️ Set reminders for yourself to use your points before they expire, perhaps a week before the expirati... show fix »
🛠️ Check if the app has an option to select drive-thru during the order process. If not, consider calli... show fix »
🛠️ Try resetting your password using the 'Forgot Password' option to regain access to your account. O... show fix »
🛠️ Try accessing the help section from a different device or browser to see if the issue persists. OR... show fix »
🛠️ Ensure you are entering the tip amount correctly and that you are on the payment screen where tips c... show fix »
🛠️ Check your app notification settings to ensure notifications are enabled for the Fazoli's Rewards ap... show fix »