Fix Fazoli's Rewards errors on android

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16 problems reported in the past 24 hours

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Privacy
Rewards program lacks transparency

🛠️ Review the rewards program details in the app under the 'Rewards' section to understand how points a... show fix »
 
Syncing
Points often disappear

🛠️ Check if you are logged into the correct account. Log out and log back in to ensure you are using th... show fix »
 
Customization
Inability to modify entrees

🛠️ Try selecting the entree first and then look for a 'Customize' option before adding it to your cart.... show fix »
 
Payments
Cannot redeem rewards online

🛠️ Ensure you are logged into your account and that your rewards are valid for online redemption. Check... show fix »
Gift card payment errors

🛠️ Ensure that the gift card is activated and has sufficient balance. Check the card details for accura... show fix »
 
Freezing
App freezes during order process

🛠️ Close the app completely and restart it. This can help clear temporary glitches. OR Try uninstall... show fix »
 
UI
Inconsistent scrolling

🛠️ Check for any updates to the app in the Google Play Store and install them if available. OR Resta... show fix »
App design is unappealing

🛠️ Provide feedback through the app's feedback option to express your thoughts on the design for future... show fix »
 
Settings
Rewards points expire too quickly

🛠️ Set reminders for yourself to use your points before they expire, perhaps a week before the expirati... show fix »
 
Compatibility
Inability to use drive-thru for mobile orders

🛠️ Check if the app has an option to select drive-thru during the order process. If not, consider calli... show fix »
 
Account
App requires phone number but claims it's already in use

🛠️ Try resetting your password using the 'Forgot Password' option to regain access to your account. O... show fix »
 
Support
Help section leads to 404 error

🛠️ Try accessing the help section from a different device or browser to see if the issue persists. OR... show fix »
 
Updates
Custom tips do not update

🛠️ Ensure you are entering the tip amount correctly and that you are on the payment screen where tips c... show fix »
 
Notifications
In-app notifications for offers are missing

🛠️ Check your app notification settings to ensure notifications are enabled for the Fazoli's Rewards ap... show fix »
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 Contact Support
Developer:
PunchhTech
Email:
  rewards@fazolis.com
Website:
🌐 fazolis.com
Terms/Privacy:
⚔️ https://fazolis.com/privacy-policy
 Private Data Fazoli's Rewards collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping
  10. read Google service configuration
  11. receive data from Internet

 Breakdown of Software Ratings
Positive experience
91.8%

Negative experience
5.4%

Neutral
2.8%

~ from our NLP analysis of 7,211 combined software ratings.